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- Tasks: Engage with customers, promote memberships, and hit sales targets in a vibrant environment.
- Company: Lampton Leisure, a community-focused organisation prioritising health and wellbeing.
- Benefits: Annual pay reviews, 22 days holiday, free gym membership, and exclusive discounts.
- Other info: Diversity and inclusion are core values; we support all applicants.
- Why this job: Join a fun team and make a real impact on people's health journeys.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Why Join Lampton Leisure? Lampton Leisure is a community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
We offer:
- Annual pay reviews and incremental pay increases
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job: We’re looking for an enthusiastic and driven individual to join our Sales team. As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! You don’t need any prior qualifications or experience to apply; great communication skills, an enthusiasm for health and fitness, a proactive and customer-focused attitude, along with an ability to dive in and make every customer feel valued, is what will make you a great team member for Lampton Leisure!
Key Responsibilities:
- Make outbound telephone calls with the aim to retain customers.
- Handle customer calls in an efficient and effective manner, giving great customer service over telephone, email, live chat and in person.
- Achieve and exceed customer retention targets and KPIs.
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.
- Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.
- Meet with team managers to help improve customer service and retention for the site, working together to develop changes.
- Respond to customer queries on all platforms including social media, website and customer feedback.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Sales Consultant employer: Lampton Group
Contact Detail:
Lampton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know Lampton Leisure! Research their values and mission, especially their focus on health and wellbeing. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with potential customers, role-play common sales scenarios with a friend. This will boost your confidence and help you articulate your passion for health and fitness.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Consultant. Plus, it could give you a leg up in the application process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Don’t wait too long, as positions may close early if we receive a lot of applications. Get your application in and show us what you've got!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Health and Fitness: When writing your application, let your enthusiasm for health and fitness shine through! We love candidates who are genuinely excited about promoting wellbeing and making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Consultant role. We want to see how you can contribute to our mission of providing excellent customer service and support.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and relevant experiences stand out without unnecessary fluff!
Apply Early!: Don’t wait until the last minute to submit your application. We might interview candidates before the closing date, so get your application in early through our website to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Lampton Group
✨Know Your Stuff
Before the interview, make sure you understand Lampton Leisure's mission and values. Familiarise yourself with their fitness and wellbeing offerings, as well as their commitment to inclusivity. This will help you connect your personal experiences and enthusiasm for health and fitness to what they stand for.
✨Show Off Your Communication Skills
As a Sales Consultant, great communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare some examples of how you've successfully engaged with customers in the past, even if it's not in a sales role. This will demonstrate your proactive and customer-focused attitude.
✨Be Ready to Discuss Customer Service
Think about times when you've gone above and beyond for a customer or resolved a tricky situation. Lampton Leisure values excellent customer service, so be prepared to share specific examples that highlight your ability to make customers feel valued and supported.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about their approach to customer retention or how they support staff development. It’s a great way to demonstrate your enthusiasm for joining their team.