At a Glance
- Tasks: Lead the daily operations of a vibrant leisure centre with top-notch facilities.
- Company: Join Lampton Leisure, a dynamic hub for fitness and community engagement.
- Benefits: Competitive salary, training opportunities, and a fun work environment.
- Other info: Opportunity for career growth and development in a supportive team.
- Why this job: Make a real impact in the community while driving innovation and customer satisfaction.
- Qualifications: Management experience in leisure or hospitality, strong leadership, and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
As a General Manager at Lampton Leisure, you will be responsible for the day‑to‑day running of the site, which boasts a large gym with over 110 fitness stations; including state of the art e-gym stations, 4 swimming pools and spa, 2 studio spaces, squash, tennis and netball courts and an onsite café. You will manage the day‑to‑day operations of the facilities, overseeing all activities and delivering cost‑effective first‑class services and standards whilst ensuring the delivery of our vision and strategy.
Key responsibilities include:
- Encourage innovation and drive change within the centre to maximise profitability and customer satisfaction.
- Develop and implement the overall provision of services, operational plans, policies and programmes to ensure the centre achieves its targets and objectives.
- Implement, review and report on the Centre's Annual Service and financial plans.
- Lead and develop an effective, cohesive centre management team to deliver on their individual and centre objectives.
- Build and sustain collaborative relationships with other organisations and customers.
- Drive and implement the strategic and corporate decision making, to ensure the centre maximises its short-, medium- and long‑term profitability.
- Ensure the centre is properly resourced so that it is able to effectively and efficiently deliver the development plan and contractual terms and conditions.
- Implement, maintain and manage an effective system of controls throughout the centre covering both financial and non‑financial aspects of the business.
- Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate, ensuring the centre fully complies with all relevant legislation and best practice.
- Ensure that appropriate standards of conduct are established and complied with at all times.
- Line management responsibilities for recruitment, induction, delivering training, appraisal, development and performance management of staff, including 1‑2‑1s.
- Ensure that concerns of a child safeguarding nature are referred in a timely and appropriate manner, in accordance with Lampton's Safeguarding policy.
- In conjunction with the HR team implement effective recruitment, people management, development, retention and succession planning strategies for the centre.
About you
To be successful in this role, you will have:
- Significant management experience in the leisure or hospitality sector.
- Experience of recruiting, developing and performance managing staff.
- Active affiliation with appropriate networks and organisations and ongoing community involvement.
- Clear understanding of all aspects of financial planning.
- Knowledge of health and safety and employment legislation and best practice.
- Excellent communication skills, including the ability to influence, persuade and negotiate with clients and third parties.
- Problem solving and analytical skills.
- Excellent IT skills, including Microsoft Office.
- Leadership skills, including the ability to inspire, motivate and develop the team.
Education & Qualifications Required
- First Aid at Work qualification.
- Pool Plant Operator qualification.
- H&S qualification. Please note, whilst these are required, full training can be provided if needed.
General Manager employer: Lampton Group
Lampton Leisure is an exceptional employer that prioritises employee growth and development within a vibrant work culture. As a General Manager, you will enjoy the benefits of working in a state-of-the-art facility, with opportunities to innovate and lead a dedicated team while ensuring customer satisfaction and operational excellence. Our commitment to staff training and community involvement makes Lampton Leisure a rewarding place to build your career in the leisure sector.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality sector. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or attend interviews, make sure to highlight your management experience and how you've driven change in previous roles. Use specific examples to demonstrate your impact and how you can bring that to Lampton Leisure.
✨Tip Number 3
Research is key! Before any interview, dive deep into Lampton Leisure’s values, services, and recent developments. This will not only help you tailor your responses but also show that you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the team at Lampton Leisure. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in the leisure or hospitality sector, and don’t forget to showcase your leadership skills and any relevant qualifications.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the General Manager role. Mention specific examples of how you've driven change and maximised profitability in previous positions.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lampton Group
✨Know the Centre Inside Out
Before your interview, make sure you research Lampton Leisure thoroughly. Familiarise yourself with their facilities, services, and any recent news or changes. This will not only show your genuine interest but also help you tailor your answers to align with their vision and strategy.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, driven change, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate the team at Lampton Leisure.
✨Understand Financial Planning
Since financial planning is a key responsibility, brush up on your knowledge of budgeting and financial management. Be prepared to discuss how you've managed budgets in previous roles and how you would approach financial planning for the centre to maximise profitability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and analytical skills. Think about potential challenges the centre might face and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.
