At a Glance
- Tasks: Supervise a skilled team delivering essential services for the Hounslow community.
- Company: Join Lampton Services, an award-winning organisation at the heart of local communities.
- Benefits: Enjoy competitive pay, gym membership, enhanced leave, and exclusive discounts.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: 2+ years in a supervisory role; experience in social housing is a plus.
The predicted salary is between 45000 - 47979 £ per year.
Permanent position based in Feltham, 40 hour week – Mon - Friday, £45,000 - £47,979.
About Lampton Services
Lampton Services are an award-winning business, providing a range of services for residents in the borough. From collecting recycling and waste to maintaining parks, repairing and upgrading homes, Lampton Services is at the heart of the Hounslow community.
Why join Lampton Services?
- Annual pay reviews and incremental pay increases
- 23 days holiday allowance, plus bank holidays - an additional day per year for each completed year’s service, up to five years
- Free GOLD gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a supervisor, you will provide a high-quality, customer-focused service through the supervision of a team of skilled trade operatives delivering a range of contracted services for the London Borough of Hounslow. You will oversee and supervise trade operatives and offer guidance where necessary to support those in the field and in supervisory/managerial positions.
Key Responsibilities include:
- Effectively supervise a team of skilled trade operatives offering support and guidance where needed, ensuring work activity is completed on time.
- Ensure a high standard of work is always carried out by the in-house team and external contractors through regular site visits.
- Conduct regular one-to-one meetings with operatives to discuss performance, development, share feedback and check-in on wellbeing.
- Manage any performance conduct or absence issues in accordance with Company policy and procedures.
- Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems.
- Work with other areas within the business and effectively allocate and schedule labour where it is most needed.
- Responsible for a company vehicle that transports tools and materials, including regular vehicle checks on company vans and maintenance of own vehicles used for work.
- Ensure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales.
- Display a high level of customer care when dealing with enquiries from tenants and leaseholders.
- Ensure the safety of oneself and others by working within the council's Health and Safety policy and procedures associated with repair and planned works.
- Implement and work within a CDM controlled/monitored site.
These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company.
Education & Qualifications desirable:
- Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience.
- At least 2 years’ experience in a supervisory or management role.
- Working knowledge of statutory legislation regarding health & safety.
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Good level of numeracy, literacy, written, oral and communication skills.
- Experience of working within a customer-facing role, delivering an outstanding customer experience.
- Full UK driving license.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Supervisor - Major Works in Feltham employer: Lampton Group
Lampton Services is an award-winning employer at the heart of the Hounslow community, offering a supportive work culture that prioritises employee wellbeing and career growth. With competitive salaries, flexible working hours, and a range of benefits including enhanced parental leave and professional development opportunities, we are committed to fostering a rewarding environment for our team members. Join us in making a meaningful impact while enjoying perks like free gym memberships and sustainability initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Major Works in Feltham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Lampton Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Supervisor - Major Works at Lampton Group.
We think you need these skills to ace Supervisor - Major Works in Feltham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Lampton Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
