At a Glance
- Tasks: Manage day-to-day operations of the leisure centre and lead a high-performing team.
- Company: Join Lampton Leisure, a vibrant community-focused leisure centre.
- Benefits: Enjoy 22 days holiday, free gym membership, and exclusive discounts.
- Other info: Great career growth opportunities with CPD training and annual pay reviews.
- Why this job: Make a real impact on health and wellbeing while developing your leadership skills.
- Qualifications: Level 3 Fitness Qualification and previous management experience in leisure.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant General Manager at Lampton Leisure, you will be responsible for the day-to-day running of the Leisure Centre, ensuring all new and existing staff meet the required standards through regular CPD (Continuing Professional Development) sessions. You will deputise for the General Manager, manage the day-to-day operations of the facilities and support with service delivery, commercial output and H&S safety compliance.
Responsibilities
- Responsible for day-to-day management of the leisure centre, carrying out the Duty Manager role when on a duty management shift and covering for the GM when they are off.
- Support and contribute with the GM to the delivery of Lampton's vision and strategy and values.
- Support the GM with overall process of management and corporate decision making, to ensure the centre maximises its short, medium and long-term profitability.
- Drive and achieve Centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels.
- Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate.
- Support the preparation of annual service plans, financial plans and statistics.
- Ensure that the centre financial targets and KPIs have been communicated to relevant managers and team members and that appropriate plans are in place to ensure targets are achieved.
- Lead and develop a high performing team through effective recruitment, people management, development, retention and succession planning strategies for the Centre.
Qualifications
- Level 3 Fitness Qualification, NPLQ Pool Plant Operation qualification, First Aid at Work qualification, RLSS Trainer Assessor qualification.
- Previous management experience in a similar leisure centre environment, including working in wet and dry operations.
- Experience of managing other managers or heads of departments.
- Experience of managing a team with demonstrable people management skills including training, development, performance management and recruitment.
- Experience in financial management and budget preparation, and a proven track record of meeting financial targets.
- Leadership skills, including the ability to inspire, motivate and develop the team.
- Understanding of membership management and retention systems.
- Understanding of relevant health and safety and employment legislation.
- A passion for health and wellbeing.
- Strong communication skills with the ability to influence and motivate others.
Benefits
- We are LLW employer, offering annual pay reviews.
- 22 days holiday allowance, plus bank holidays.
- Free GOLD gym membership.
- Enhanced Maternity and Paternity leave and Pension Scheme.
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers.
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers.
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme.
- Career Growth - CPD training, structured development, and leadership opportunities.
Assistant General Manager in Brentford employer: Lampton Group
Lampton Leisure is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive work culture where professional development is encouraged through regular CPD sessions. Located in a vibrant community, employees benefit from competitive pay, generous holiday allowances, and unique perks such as free gym memberships and sustainability initiatives, making it an ideal place for those passionate about health and fitness to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Brentford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lampton Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lampton Group
Don't be shy about reaching out to Lampton Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Brentford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lampton Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lampton Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
