Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch repair and replacement services.
- Company: Join Lampton Group, a forward-thinking organization transforming local authority functions.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in your community.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: Experience in management and a passion for customer-focused service are essential.
- Other info: This is a permanent, full-time position based in Feltham.
The predicted salary is between 57000 - 60000 £ per year.
Service Manager- Voids £57,000 – £60,000 Permanent, full-time Feltham About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. Our companies represent a bold, new and ambitious approach by a London Borough. It is made up of five distinct business areas: Services – Recycle – Greenspace – Leisure – Homes Underpinning everything, we do are our values – Customer First – One Team – Respectful – Energised . Everything we do aims to align to our values and strategic ambitions. About the Job Leading a team to provide a customer focused repair / replacement service, the primary purpose of this role is to deliver high quality, effective and efficient services in accordance with any and all agreements with our clients. Key Responsibilities include: – To lead and manage a multi-disciplinary team of operatives, supervisors, administrators, and schedulers and achieve a high-quality output and service. • To proactively manage the availability of the team, directly and through line management, including annual leave, sickness, training and any other reason. • To manage and mon…
Service Manager - Voids employer: Lampton 360
Contact Detail:
Lampton 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Voids
✨Tip Number 1
Familiarize yourself with the values of Lampton Group, such as 'Customer First' and 'One Team'. During your interactions, whether in interviews or networking, emphasize how your personal values align with theirs.
✨Tip Number 2
Highlight your experience in managing multi-disciplinary teams. Be prepared to share specific examples of how you've successfully led teams to deliver high-quality services in previous roles.
✨Tip Number 3
Research the local authority functions that Lampton Group trades in. Understanding their business areas will help you demonstrate your knowledge and enthusiasm for the role during discussions.
✨Tip Number 4
Prepare to discuss your approach to customer service and how you ensure a customer-focused environment within your team. Share strategies you've implemented in the past to enhance customer satisfaction.
We think you need these skills to ace Service Manager - Voids
Some tips for your application 🫡
Understand the Company Values: Familiarize yourself with Lampton Group's core values: Customer First, One Team, Respectful, and Energised. Make sure to reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasize your experience in managing teams and delivering customer-focused services. Provide specific examples of how you've led a team to achieve high-quality outputs in previous roles.
Tailor Your CV: Customize your CV to highlight skills and experiences that are directly relevant to the Service Manager - Voids position. Focus on leadership, management, and service delivery aspects that match the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to the team's success and align with their strategic ambitions.
How to prepare for a job interview at Lampton 360
✨Understand the Company Values
Familiarize yourself with Lampton Group's core values: Customer First, One Team, Respectful, and Energised. Be prepared to discuss how your personal values align with these principles and provide examples from your past experiences.
✨Showcase Leadership Experience
As a Service Manager, you'll be leading a multi-disciplinary team. Highlight your previous leadership roles and discuss specific instances where you successfully managed a team, resolved conflicts, or improved service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage a diverse team. Prepare scenarios where you had to make tough decisions or adapt to unexpected challenges in service management.
✨Demonstrate Customer Focus
Since the role emphasizes a customer-focused approach, be ready to share examples of how you've prioritized customer satisfaction in your previous roles. Discuss any strategies you've implemented to enhance service quality.
