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- Tasks: Engage with customers, promote memberships, and hit sales targets in a fun environment.
- Company: Join Lampton Leisure, a vibrant company in the leisure industry.
- Benefits: London Living Wage, 22 days holiday, free gym membership, and discounts.
- Why this job: Kickstart your career in leisure with great training and progression opportunities.
- Qualifications: No experience needed, just bring your enthusiasm and communication skills!
- Other info: Diversity and inclusion are key values; everyone is welcome to apply.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an enthusiastic and driven individual to join our Sales team. As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! You don’t need any prior qualifications or experience to apply; great communication skills, an enthusiasm for health and fitness, a proactive and customer-focused attitude, along with an ability to dive in and make every customer feel valued, is what will make you a great team member for Lampton Leisure!
Why join us?
- An excellent starting point for a career in the leisure industry
- Opportunity for career progression
- Potential to complete training courses such as NPLQ, FAW and PPOs.
- Varied working hours
- Lampton Leisure benefits include:
- London Living Wage Employer
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Lampton Rewards - discounts and offers from top brands and services
- EE rewards - 20% off phone, sim and mobile broadband
- Enhanced Maternity and Paternity leave
- Pension Scheme
- Staff wellbeing services, including access to online GP, occupational health and EAP
- Flu Jabs
- Eye care vouchers and support towards glasses
- Cycle to work scheme
- Electric Car salary sacrifice scheme
About the job
As a Sales Consultant at Lampton Leisure, you will be responsible for driving member retention, ensuring the customer is at the forefront of all we do. You will establish and maintain excellent relationships with our customers and potential future customers whilst ensuring our retention team is always delivering excellent customer service.
Key responsibilities
- Make outbound telephone calls with the aim to retain customers.
- Handle customer calls in an efficient and effective manner, giving great customer services over telephone, email, live chat and in person.
- To achieve and exceed customer retention targets and KPIs.
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices.
- Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach.
- Meetings with team managers to help improve customer service and retention for the site, working together to develop changes.
- Respond to customer queries on all platforms including social media, website and customer feedback.
Diversity, equity and inclusion
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Sales Consultant in Brentford employer: Lampton 360
Contact Detail:
Lampton 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Brentford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lampton Leisure. Understand their values, services, and what makes them tick. This will help you tailor your conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to communicate your enthusiasm for health and fitness clearly. Think about how you can convey your passion for sales and customer service in a way that resonates with the interviewers.
✨Tip Number 3
Be ready to share examples! Think of times when you've gone above and beyond for a customer or hit a target. These stories will help illustrate your proactive attitude and customer-focused mindset, which are key for a Sales Consultant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re serious about joining the Lampton Leisure family!
We think you need these skills to ace Sales Consultant in Brentford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for health and fitness shine through! We want to see that you're excited about the role and ready to engage with customers. A bit of personality goes a long way!
Highlight Your Communication Skills: Since great communication is key for us, make sure to showcase any relevant experiences where you've successfully interacted with customers or worked in a team. This will help us see how you can fit into our dynamic environment.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you’re genuinely interested in joining our team at Lampton Leisure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Lampton 360
✨Know Your Product
Before the interview, make sure you understand what Lampton Leisure offers. Familiarise yourself with their memberships and services. This will help you demonstrate your enthusiasm for health and fitness and show that you're genuinely interested in promoting their offerings.
✨Show Off Your Communication Skills
As a Sales Consultant, great communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions with a friend to get comfortable with handling queries and promoting memberships.
✨Demonstrate a Customer-Focused Attitude
Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your proactive approach and ability to make customers feel valued.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your interest in the position and helps you assess if it's the right fit for you.