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- Tasks: Lead a team to manage void properties and ensure timely handovers.
- Company: Join Lampton Services, a community-focused company improving lives in Hounslow.
- Benefits: Enjoy 24 days holiday, gym membership, and exclusive discounts.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in supervision and relevant qualifications required.
- Other info: Diversity and inclusion are core values; early applications encouraged.
The predicted salary is between 36000 - 42000 £ per year.
Voids Supervisor
1 Year Fixed Term Contract
£42,000 – £45,000
Based in Feltham
Mon – Friday – 7.30am – 4.00pm
About Lampton Services
Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live.
Why join Lampton Services?
- We are LLW and NJC employer – yearly pay and condition reviews
- 24 days holiday allowance, plus bank holidays
- Free GOLDgym membership
- Enhanced Maternity and Paternity leave?and Pension Scheme
- Exclusive Discounts – save with Lampton Rewards and EE mobile offers
- Refer a Friend?Scheme – earn up to £250 for each new employee referred
- Staff wellbeing perks – online GP access, EAP, health testing, flu Jabs, and eye care vouchers
- Sustainability Perks – cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
Responsible for the efficient and effective management of void properties across the Borough and a team of tradespersons in readiness for handover to the client.
Daily supervision of operatives and working closely with the other Supervisors, Project Manager and Void administration team to ensure all updates are captured and issues are resolved in a timely manner.
To ensure daily work targets are achieved and all void works are delivered to an acceptable standard
Key Responsibilities include:
- To undertake daily inspections of void properties to ensure turnaround times and contractual targets are achieved.
- Develop a resource strategy for the deployment of Operatives in each work stream in order to meet the voids needs identifying individual Operative capabilities.
- Review progress and respond to issues that arise to prevent delays. This includes ensuring all materials/tools and access equipment is in place.
- Liaise with other Supervisors, Project Managers, and the Administration team to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff to meeting service requirements.
- Carry out pre-inspections with Council Surveyors if required, ensuring work is clearly described, materials, plant, tools and access equipment are available and multi-trade input is co-ordinated to provide a seamless end to end service.
- Arrange and participate in ‘tool-box\’ talks to keep Operatives abreast of issues and update on work related issues as required.
- Ensure that the quality of work undertaken by the team meets the required technical standards and secures customer satisfaction. This includes undertaking inspections during and at the completion of work.
- Ensure details of all work completed are being recorded and review and agree variations identified by operatives on jobs with the Project Manager.
- To review materials held in stores and arrangements for direct purchases to ensure that the high frequency items are part of the core stock holding and other items are available at the time required.
- Investigate incidents where failure to have material available at the time needed has resulted in delays to projects and put arrangements in place with the supplier to ensure this is addressed.
- Provide clear direction to sub-contractors undertaking work on your behalf, ensuring this work is completed on time and to a satisfactory quality.
- Undertake investigations under the direction of the Project Manager. This includes jobs that incur a high level of variations or time delay. Ensure any loss-making types of work are identified and reviewed and work with the Project Manager to take action to address any such problems.
- Undertake HR investigations as instructed by the Project Manager. Where appropriate present the results of the investigation to a disciplinary hearing, and/or put in place appropriate training, coaching or other agreed outcomes.
- Deputise for other Supervisors and the Project Manager as required. This specifically means that during periods when a Supervisor/PM is on holiday or otherwise not able to undertake the normal leadership of the team, the post holder will be responsible for all team matters and decisions.
- Take a lead role on health and safety matters for contract teams and ensure that all managers and staff are equipped to discharge health and safety responsibilities with appropriate arrangements in place for each team.
- To hold a company credit card to deal with operational issues.
- Manage and monitoring performance to ensure best value in terms of costs, delivery times, quality of products, record keeping.
Experience and Qualifications required
- City & Guilds/NVQ 2-3 equivalent relevant experience.
- IOSH Managing Safety
- PASMA & IPAF
- CAT/GENNY
- To be able to drive, have a full driving licence and have use of a vehicle where necessary.
Previous Experience and Skills Required:
- 3 years\’ experience as a supervisor within a Voids environment
- General Health & Safety
- Working at Heights
- Coshh regulations
- CDM regulations
- Use of PPE
Attributes and Behaviours Required:
- Working in a customer focused organisation
- Experience of supervising operatives & contractors carrying out void works within the contracts team.
- Good level of numeracy, literacy, written, oral and communication skills
- To create a specification of works using SOR codes.
- Ability to manage the completion of works to the required specification and high standard
- To be able read, understand and interpret risk assessments and method statements
- To be able to meet pre-determined deadlines and performance targets
- Able to interpret and complete works from plans, specification and drawings
- Understanding and working knowledge of Schedule of Rates coding
- Able to interpret plans, specification and drawings
- Experience of Working with Asbestos
- Ability to deal sympathetically with tenants and leaseholders in course of daily duties
- Able to use judgement and discretion.
- Able to work on own initiative or part of team /take responsibility.
- Ability to communicate effectively with a positive approach to solving daily work challenges.
- Demonstrates high levels of energy and commitment.
- Working in a customer focused organisation
- Experience of supervising operatives & contractors carrying out void works within the contracts team.
- Good level of numeracy, literacy, written, oral and communication skills
- To create a specification of works using SOR codes.
- Ability to manage the completion of works to the required specification and high standard
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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Voids Supervisor - 1 year Fixed Term Contract employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Supervisor - 1 year Fixed Term Contract
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Voids Supervisor. Understanding the daily tasks, such as managing operatives and ensuring quality standards, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and property management sector. Engaging with others who have experience in void management can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Be ready to share specific examples of how you've successfully managed teams and resolved issues in a similar environment.
✨Tip Number 4
Research Lampton Services and their community initiatives. Showing that you understand their values and commitment to the Hounslow community can set you apart as a candidate who aligns with their mission.
We think you need these skills to ace Voids Supervisor - 1 year Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voids management and supervision. Use specific examples that demonstrate your ability to manage teams and meet targets, as outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the Voids Supervisor role. Mention your experience with health and safety regulations, team management, and customer service, and how these align with Lampton Services' values.
Highlight Relevant Qualifications: Clearly list your qualifications such as City & Guilds/NVQ certifications and any relevant training like IOSH Managing Safety. This will show that you meet the essential criteria for the position.
Showcase Soft Skills: In your application, emphasise your communication skills and ability to work under pressure. Provide examples of how you've successfully resolved issues or improved processes in previous roles.
How to prepare for a job interview at Lampton 360 Limited
✨Know the Company Inside Out
Before your interview, make sure you research Lampton Services thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Supervisory Skills
As a Voids Supervisor, you'll need to showcase your experience in managing teams. Prepare examples of how you've successfully led teams in the past, particularly in a voids environment. Highlight your ability to resolve conflicts and ensure quality work.
✨Prepare for Technical Questions
Expect questions related to health and safety regulations, as well as your understanding of void works. Brush up on relevant legislation like COSHH and CDM regulations, and be ready to discuss how you ensure compliance in your previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous supervisory roles and how you overcame them. This could include managing delays or resource allocation issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
