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For Companies At a Glance
- Tasks: Plan and manage maintenance jobs for the Voids team, ensuring timely completion and effective communication.
- Company: Join Lampton Services, an award-winning company dedicated to improving the Hounslow community.
- Benefits: Enjoy Ā£32,000 salary, 24 days holiday, gym membership, and exclusive discounts.
- Why this job: Be part of a supportive team focused on customer care and community impact.
- Qualifications: Apprenticeship or NVQ 2-3 in relevant field; customer service experience preferred.
- Other info: Diversity and inclusion are core values; early applications encouraged.
Voids Planner
Permanent
Ā£32,000
Feltham
Mon -Friday ā 7.30 ā 4.00pm
About Lampton Services
Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working eā¦
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
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Planner- Voids employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Planner- Voids
āØTip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description. Understanding how to use scheduling tools and manage diaries effectively will give you a significant advantage during the interview.
āØTip Number 2
Highlight any previous experience in customer service, especially within social housing repairs. Be ready to discuss how you've handled customer queries and ensured satisfaction in past roles.
āØTip Number 3
Prepare examples of how you've managed unplanned disruptions in your previous jobs. Being able to demonstrate your problem-solving skills and ability to communicate effectively under pressure will impress the hiring team.
āØTip Number 4
Research Lampton Services and their community initiatives. Showing that you understand their values and are passionate about contributing to the Hounslow community can set you apart from other candidates.
We think you need these skills to ace Planner- Voids
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and scheduling, particularly within a social housing repairs environment. Use specific examples that demonstrate your ability to manage diaries and communicate effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Voids Planner position, particularly your experience in managing teams and ensuring customer satisfaction.
Highlight Relevant Qualifications: Clearly state any relevant qualifications such as City & Guilds or NVQ certifications. If you have completed any apprenticeships related to the role, be sure to mention these as they are essential for this position.
Showcase Communication Skills: Since the role involves a lot of communication with tenants and leaseholders, provide examples in your application that showcase your strong written and verbal communication skills. This could include instances where you successfully resolved customer queries or managed difficult situations.
How to prepare for a job interview at Lampton 360 Limited
āØKnow the Company
Before your interview, take some time to research Lampton Services. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
āØHighlight Relevant Experience
Make sure to emphasise any previous experience you have in customer service roles, especially within social housing repairs. Be ready to discuss specific examples where you've successfully managed schedules or resolved customer issues.
āØDemonstrate IT Proficiency
Since the role involves using various IT systems for job management, be prepared to discuss your experience with scheduling tools and any relevant software. If possible, mention specific systems you've used and how they helped improve efficiency.
āØShowcase Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've maintained clear communication with both customers and team members in past positions. Highlight your ability to handle queries and provide excellent customer care.
