At a Glance
- Tasks: Manage fitness teams and ensure a top-notch experience for all members.
- Company: Join Lampton Leisure, a community-focused organisation prioritising health and wellbeing.
- Benefits: Enjoy free gym membership, competitive pay, and exclusive discounts.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real difference in people's fitness journeys while developing your career.
- Qualifications: Level 2 fitness qualification and previous management experience required.
The predicted salary is between 30000 - 40000 € per year.
About Lampton Leisure
Lampton Leisure is a community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
- Annual pay reviews and incremental pay increases
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a Fitness Manager at Lampton Leisure, you will be responsible for the day-to-day running of the fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the team's performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards.
You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this.
Duty Manager duties include:
- Opening and closing the site
- Dealing with any H&S incidents, accidents, safeguarding concerns
- Performing pool hygiene & safety checks whilst on shift
Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate. Continuously review fitness equipment, programmes and activities, developing and improving as required. Accountable for the fitness budget, stock takes and inventories. Supporting the centre to achieve targets and fitness KPIs. Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle.
Requirements:
- Previous experience working as a Fitness Manager
- Be a minimum of Level 2 fitness qualified or equivalent
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)
- Excellent communication skills and experience delivering first-class customer service is also essential
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.
Leisure Fitness & Sport Manager employer: Lampton 360 Limited
Lampton Leisure is an exceptional employer dedicated to fostering a supportive and inclusive work environment in West London. With a strong focus on employee wellbeing, we offer generous benefits such as free gym membership, enhanced parental leave, and continuous professional development opportunities, ensuring that our team members thrive both personally and professionally. Join us in making a positive impact on the community while enjoying a fulfilling career in the fitness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Fitness & Sport Manager
✨Tip Number 1
Get to know the company! Research Lampton Leisure and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local fitness events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to fitness management. Think about how you would handle customer complaints or improve team performance. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lampton Leisure family.
We think you need these skills to ace Leisure Fitness & Sport Manager
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for fitness and wellbeing shine through. We want to see how your personal journey aligns with our mission at Lampton Leisure, so share your experiences and what motivates you in this field.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience as a Fitness Manager. Use keywords from the job description to demonstrate that you understand what we're looking for and how you can contribute to our team.
Highlight Your Leadership Skills:As a Fitness Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Share examples of how you've successfully managed teams in the past, set targets, and provided constructive feedback to help others grow.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can easily keep track of your application status. Plus, it shows you're keen to join our community!
How to prepare for a job interview at Lampton 360 Limited
✨Know Your Stuff
Make sure you’re well-versed in the latest fitness trends and equipment. Lampton Leisure values expertise, so brush up on your knowledge about fitness programmes and customer service excellence. Be ready to discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
As a Fitness Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, set targets, and provided constructive feedback. Highlight your coaching style and how you keep your team motivated and informed.
✨Emphasise Customer Relationships
Lampton Leisure is all about community and customer experience. Think of specific instances where you've built strong relationships with customers or handled complaints effectively. Show that you understand the importance of creating an inclusive and supportive environment.
✨Be Ready for Practical Scenarios
Expect questions about handling health and safety incidents or managing duty shifts. Prepare to discuss how you would ensure safety and quality during your shifts, including any relevant experiences. This will demonstrate your readiness for the responsibilities of the role.
