At a Glance
- Tasks: Lead a dynamic fitness team and ensure an exceptional experience for all members.
- Company: Join Lampton Leisure, a community-focused organisation prioritising health and wellbeing.
- Benefits: Enjoy free gym membership, competitive pay, and exclusive discounts.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact on people's fitness journeys in a supportive environment.
- Qualifications: Must have Level 2 fitness qualification and previous management experience.
The predicted salary is between 30000 - 40000 € per year.
About Lampton Leisure
Lampton Leisure is a community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
- Annual pay reviews and incremental pay increases
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Enhanced Maternity and Paternity leave and Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a Fitness Manager at Lampton Leisure, you will be responsible for the day-to-day running of the fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the team's performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards.
You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this.
Duty Manager duties include:
- Opening and closing the site
- Dealing with any H&S incidents, accidents, safeguarding concerns
- Performing pool hygiene & safety checks whilst on shift
Establish and maintain excellent relationships with our customers and potential customers, handling and escalating complaints where appropriate. Continuously review fitness equipment, programmes and activities, developing and improving as required. Accountable for the fitness budget, stock takes and inventories. Supporting the centre to achieve targets and fitness KPIs. Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle.
Requirements:
- Previous experience working as a Fitness Manager
- Be a minimum of Level 2 fitness qualified or equivalent
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)
- Excellent communication skills and experience delivering first-class customer service is also essential
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.
Fitness Manager - Leisure and Sports Centres employer: Lampton 360 Limited
Lampton Leisure is an exceptional employer that prioritises health and wellbeing within the community, offering a supportive and inclusive work environment for its employees. With a strong focus on career growth through CPD training and leadership opportunities, alongside generous benefits such as free gym membership and enhanced parental leave, Lampton Leisure fosters a culture of development and employee wellbeing. Located in West London, this role not only allows you to make a meaningful impact on the fitness journeys of local residents but also provides a vibrant workplace committed to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Fitness Manager - Leisure and Sports Centres
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lampton Leisure's social media and website. Understanding their values and community focus will help you connect during your chat.
✨Tip Number 2
Show off your passion for fitness! When discussing your experience, highlight specific examples of how you've created inclusive environments or improved customer experiences in previous roles.
✨Tip Number 3
Prepare some questions! Asking about team dynamics or how they support staff development shows you're genuinely interested in being part of the Lampton family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Lampton Leisure community right from the start.
We think you need these skills to ace Fitness Manager - Leisure and Sports Centres
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for fitness and wellbeing shine through. We want to see how your personal journey aligns with our mission at Lampton Leisure, so share your experiences and what motivates you in this field.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience as a Fitness Manager. Use keywords from the job description to demonstrate that you understand the role and can meet our high standards in customer service and team management.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Lampton Leisure.
How to prepare for a job interview at Lampton 360 Limited
✨Know Your Stuff
Make sure you’re well-versed in fitness management principles and the latest trends in the industry. Brush up on your knowledge about health and wellbeing, as well as customer service best practices. This will show that you're not just passionate but also knowledgeable about what it takes to run a successful fitness department.
✨Showcase Your Leadership Skills
As a Fitness Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully managed a team or handled conflicts. Highlight how you set targets and provide feedback, as this is crucial for the role.
✨Demonstrate Customer Focus
Lampton Leisure values excellent customer service, so come ready with examples of how you've gone above and beyond for customers in the past. Be prepared to discuss how you would handle complaints and ensure a positive experience for all members.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
