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- Tasks: Lead the fitness team, ensuring a top-notch experience for all members.
- Company: Join Lampton Leisure, a community-focused organisation dedicated to health and wellbeing.
- Benefits: Enjoy 22 days holiday, free gym membership, and exclusive discounts.
- Why this job: Make a real impact on people's fitness journeys in a supportive environment.
- Qualifications: Previous fitness management experience and Level 2 fitness qualification required.
- Other info: Flexible hours and great career growth opportunities await you!
The predicted salary is between 30000 - 42000 £ per year.
About Lampton Leisure
Lampton Leisure is a community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London.
Why Join Lampton Leisure?
- We are LLW employer, offering annual pay reviews
- 22 days holiday allowance, plus bank holidays
- Free GOLD gym membership
- Enhanced Maternity and Paternity leave
- Pension Scheme
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers
- Refer a Friend Scheme - earn up to £250 for each new employee referred
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
About the Job
As a Fitness Manager at Lampton Leisure, you will be responsible for the day to day running of the fitness department and fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. You will also be responsible for proactively managing the team's performance, setting targets and providing constructive feedback to both develop and support the team to operate to our high standards. You will also be a key holder for the building and will be responsible for opening and closing the site whilst on key holder shifts. Our sites are open from 6am - 10pm so flexibility with working hours is required.
Key Responsibilities
- Ensure Lampton are delivering an exceptional fitness experience for our members, bringing our fitness equipment to life and ensuring we have the right expertise to support this
- Duty Manager duties, such as opening and closing the site, dealing with any H&S incidents, accidents, safeguarding concerns and perform pool hygiene & safety checks whilst on shift.
- Establish and maintain excellent relationships with our customers and potential customers, handling, and escalating complaints where appropriate
- Continuously review fitness equipment, programmes and activities, developing and improving as required.
- Accountable for the fitness budget, stock takes and inventories
- Supporting the centre to achieve targets and fitness KPIs.
- Provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate.
- Line management, coaching and developing responsibilities for the fitness team, ensuring the team are up to date with the latest developments within the fitness industry and the benefits of an active, healthy lifestyle
Experience and Qualifications Required
- Previous experience working as a Fitness Manager
- Be a minimum of Level 2 fitness qualified or equivalent
- Ideally hold or be able to work towards a First Aid at Work Qualification
- Ideally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)
- The ability to meet set targets and deadlines, and be pro-active in your duties
- The ability to mentor, motivate, coach and develop team members and customers to achieve their potential
- Excellent communication skills and experience delivering first class customer service is also essential
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.
Fitness Manager - Isleworth employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager - Isleworth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lampton Leisure's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to fitness management and customer service. We can even help you with mock interviews to boost your confidence and ensure you’re ready to impress.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated and developed teams in the past. Lampton Leisure is all about supporting their staff, so share examples of how you’ve created a positive environment for your team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Fitness Manager - Isleworth
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness and wellbeing shine through. We want to see how your personal journey aligns with our mission at Lampton Leisure, so share your experiences and what motivates you in this field.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Fitness Manager role. Highlight relevant experience, especially in managing teams and delivering exceptional customer service, as these are key aspects of the job we’re looking to fill.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically. This helps us quickly see why you’d be a great fit for our team and the role.
Apply Early!: Don’t wait until the last minute to submit your application. We may interview candidates before the closing date, so get your application in early through our website to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Lampton 360 Limited
✨Know Your Stuff
Make sure you’re well-versed in fitness management principles and the specific responsibilities of the role. Brush up on your knowledge of health and safety regulations, customer service excellence, and team leadership strategies. This will show that you’re not just passionate about fitness but also knowledgeable about how to run a successful department.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve motivated staff, handled conflicts, or improved team performance. Lampton Leisure values strong leadership, so demonstrating your ability to inspire and develop others will set you apart.
✨Engage with the Community Focus
Since Lampton Leisure is all about community and inclusivity, be ready to discuss how you would enhance the customer experience for diverse groups. Share ideas on how to create an inviting atmosphere and cater to different fitness levels. This shows you understand their mission and are committed to making a positive impact.
✨Be Flexible and Ready to Adapt
With the role requiring flexibility in working hours, it’s important to express your willingness to adapt. Discuss any previous experiences where you’ve had to adjust your schedule or approach to meet the needs of the business. This will demonstrate your commitment and readiness to take on the challenges of the role.
