At a Glance
- Tasks: Drive and support repairs, ensuring high-quality service and customer satisfaction.
- Company: Lampton Group, a socially responsible organisation serving the Hounslow Borough.
- Benefits: Competitive salary, gym membership, holiday allowance, and career growth opportunities.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Join a dynamic team making a real difference in the community.
- Qualifications: Full UK driving licence and experience in maintenance or customer service.
The predicted salary is between 32930 - 32930 £ per year.
£32,930 + van & fuel card
Permanent Full-time Mon – Friday 7.30am – 4.00pm
Covering the Hounslow Borough
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our values – Customer First – One Team – Respectful – Energised.
About the Job
To provide a high quality, customer and quality focused service, through direct labour support to both minor works and responsive repairs team to ensure repairs are always carried out efficiently and safely within our repairs department to the London Borough of Hounslow.
Key Responsibilities:
- To provide labour support to the repairs and minor works team and carry out duties directed by the planning team, supervisor, or senior management.
- To undertake repairs where competencies and training allow you to do so to a high standard.
- To always undertake your duties safely and within the health and safety guidelines and the company's policies.
- Form robust and effective working relationships with the planners and supervisors.
- To promote a philosophy of putting customer needs first at every opportunity.
- To work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems ensuring service delivery is maintained.
- To check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately.
- To check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately.
- To ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to.
- To ensure the site is clean and tidy upon completion of works.
- To photograph before and after repairs and store data on handheld device / PDA.
- Be able to drive and hold a full driving licence.
- To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
- To follow all reasonable management requests.
- Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role's requirements.
Experience and Qualifications:
- Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience.
- Full UK Driving License.
- Knowledge of working in maintenance environment.
- Good understanding of roofing repair procedures and materials used.
- Good understanding of Health & Safety and safe systems of work.
- Strong customer focus and customer satisfaction skills.
- Good working knowledge of local authority services.
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Experience of working within a customer facing role, delivering an outstanding customer experience.
- Good level of numeracy, literacy, written, oral and communication skills.
In return Lampton Group will offer you:
- Annual pay reviews and incremental pay increases.
- 23 days holiday allowance, plus bank holidays.
- Free GOLD gym membership.
- Enhanced Maternity and Paternity leave and Pension Scheme.
- Exclusive Discounts - save with Lampton Rewards and EE mobile offers.
- Staff wellbeing perks - online GP access, EAP, health testing, flu jabs, and eye care vouchers.
- Sustainability Perks - cycle to work and electric car salary sacrifice scheme.
- Career Growth – CPD training, structured development, and leadership opportunities.
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Driver/Labourer in Feltham employer: Lampton 360 Limited
Lampton Group is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary of £32,930 along with a van and fuel card. With a strong commitment to customer service and community engagement in the Hounslow Borough, employees benefit from a supportive work culture, annual pay reviews, generous holiday allowances, and various health and wellness perks, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Labourer in Feltham
✨Tip Number 1
Get to know the company! Research Lampton Group and understand their values. When you show that you align with their mission of putting customers first, it’ll make you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on work, brush up on your skills related to repairs and maintenance. Being able to demonstrate your competence will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be in the loop for any updates or additional opportunities that come up.
We think you need these skills to ace Driver/Labourer in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Driver/Labourer role. We want to see how your background aligns with our values and the specific responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Lampton Group and how you can contribute to our mission of delivering outstanding services across the Borough.
Showcase Your Customer Focus:Since customer satisfaction is key for us, make sure to include examples of how you've successfully dealt with customers in previous roles. We love seeing candidates who put customer needs first!
Apply Early!:Don’t wait until the last minute to submit your application. We may interview suitable candidates before the closing date, so get your application in through our website as soon as possible to avoid missing out!
How to prepare for a job interview at Lampton 360 Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance procedures and health & safety regulations. Being able to discuss your experience with roofing repairs or any relevant qualifications will show that you're serious about the role.
✨Customer Focus is Key
Since this role involves a lot of customer interaction, think of examples where you've gone above and beyond for customers in the past. Be ready to share how you prioritise customer satisfaction and how you handle challenging situations.
✨Show Your Team Spirit
This job is all about working as part of a team. Prepare to talk about how you've collaborated with others in previous roles. Highlight any experiences where you’ve built strong relationships with colleagues or supervisors.
✨Safety First!
Be prepared to discuss how you ensure safety on the job. Talk about your experience with PPE, risk assessments, and any safety training you've completed. This will demonstrate that you take safety seriously and are a responsible worker.
