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- Tasks: Oversee daily operations and ensure a safe, fun experience for customers.
- Company: Join a dynamic team dedicated to providing top-notch service in a vibrant environment.
- Benefits: Enjoy flexible hours, team events, and opportunities for growth.
- Why this job: Be part of a supportive culture that values teamwork and customer satisfaction.
- Qualifications: Must have strong leadership skills and a passion for safety and service.
- Other info: Ideal for those looking to gain management experience in a lively setting.
The predicted salary is between 28800 - 43200 £ per year.
As an Duty Manager, your responsibilities will include the day-to-day running of the centre, ensuring a safe, enjoyable and quality customer experience, with a particular focus and responsibility on our wet side operations. You will also be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on poolside, coordinating wet side timetables, events and rotas and…
Duty Manager employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the specific operations of wet side facilities. Understanding the nuances of poolside management and lifeguarding protocols will give you an edge during interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience managing teams, especially in a customer service environment. Highlight how you ensured safety and quality experiences for customers.
✨Tip Number 3
Prepare to discuss how you would handle emergencies or incidents on poolside. Having a clear plan and demonstrating your ability to stay calm under pressure can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities, especially those related to wet side operations and lifeguarding team management.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in managing teams, particularly in a leisure or aquatic environment. Mention specific examples that demonstrate your ability to ensure safety and quality customer experiences.
Showcase Your Skills: Include skills that are relevant to the role, such as leadership, communication, and health and safety knowledge. Tailor your CV and cover letter to reflect these skills and how they relate to the responsibilities of a Duty Manager.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and clearly formatted.
How to prepare for a job interview at Lampton 360 Limited
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading teams and ensuring smooth operations. Be prepared to share examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Emphasize Safety Awareness
Health and safety are crucial in this role. Highlight your knowledge of safety protocols and any relevant certifications you hold. Discuss how you've implemented safety measures in previous positions.
✨Demonstrate Customer Service Focus
A key part of the job is ensuring a quality customer experience. Be ready to talk about how you've handled customer complaints or improved service delivery in your past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Duty Manager and how you would handle them, especially regarding wet side operations.
