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- Tasks: Join our team as a Driver/Labourer, providing essential support for repairs and maintenance.
- Company: Lampton Group is a socially responsible organisation delivering services in Hounslow since 2012.
- Benefits: Enjoy 23 days holiday, free gym membership, and exclusive discounts.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Full UK driving licence and relevant experience in maintenance or customer service required.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
The predicted salary is between 26000 - 37000 £ per year.
Driver/Labourer
£31,00 – £32.930
Permanent
Full-time
Mon – Friday 7.30am – 4.00pm
Covering the Hounslow Borough
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council.
We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas:
Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our values – Customer First – One Team – Respectful – Energised.
About the Job
To provide a high quality, customer and quality focused service, through direct labour support to both minor works and responsive repairs team to ensure repairs are always carried out efficiently and safely works commensurate within our repairs department to the London Borough of Hounslow.
Work with the repairs and minor works team to achieve a first-time fix and meet the KPI targets to ensure both internal and external customer satisfaction is high and customer expectations are met.
Key Responsibilities: –
- To provide labour support to the repairs and minor works team and carrying out duties directed by the planning team, supervisor, or senior management.
- To undertake repairs where competencies and training allow you to do so to a high standard.
- To always undertake your duties safely and within the health and safety guidelines and the companies\’ policies.
- Form robust and effective working relationships with the planners and supervisors.
- To promote a philosophy of putting customer needs first at every opportunity.
- To work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems ensuring service delivery is maintained.
- To check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately.
- To check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately.
- To ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to.
- To ensure the site is clean and tidy upon completion of works.
- To photograph before and after repairs and store data on handheld device / PDA.
- Be able to drive and hold a full driving licence.
- To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
- To follow all reasonable management requests
- Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role\’s requirements.
Experience and Qualifications:
- Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience.
Previous Experience and Skills Required:
- Full UK Driving License
- Knowledge of working in maintenance environment
- Good understanding of roofing repair procedures and materials used.
- Good understanding of Health & Safety and safe systems of work
- Strong customer focus and customer satisfaction skills
- Good working knowledge of local authority services
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Experience of working within a customer facing role, delivering a outstanding customer experience
- Good level of numeracy, literacy, written, oral and communication skills
In return Lampton Group will offer you
- We are LLW employer, offering annual pay and contract reviews
- 23 days holiday allowance, plus bank holidays
- Free GOLDgym membership?
- Enhanced Maternity and Paternity leave?and Pension Scheme
- Exclusive Discounts – save with Lampton Rewards and EE mobile offers
- Refer a Friend?Scheme – earn up to £250 for each new employee referred
- Staff wellbeing perks – online GP access, EAP, health testing, flu Jabs, and eye care vouchers
- Sustainability Perks – cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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Driver/Labourer employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Labourer
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around health and safety regulations. Understanding these will not only help you during the interview but also demonstrate your commitment to safe working practices.
✨Tip Number 2
Highlight any previous experience in a customer-facing role, particularly in social housing or maintenance environments. Be ready to share examples of how you've successfully resolved customer issues or improved service delivery.
✨Tip Number 3
Prepare to discuss your teamwork skills, as this role requires effective collaboration with planners and supervisors. Think of instances where you've worked well in a team to achieve common goals, especially in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for the role by researching Lampton Group and their values. Be ready to explain how your personal values align with theirs, particularly around customer focus and community service.
We think you need these skills to ace Driver/Labourer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. Emphasise any previous roles where you worked in a repairs environment or had direct customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the values of Lampton Group. Mention how your skills align with their focus on customer satisfaction and teamwork.
Highlight Relevant Qualifications: Clearly list any qualifications such as City & Guilds or NVQ certifications that are relevant to the position. If you have a full UK driving licence, make sure to mention it prominently.
Showcase Your Soft Skills: Lampton Group values strong customer focus and effective communication. Provide examples in your application that demonstrate your ability to work well with others and resolve issues creatively.
How to prepare for a job interview at Lampton 360 Limited
✨Know the Company Values
Familiarise yourself with Lampton Group's core values: Customer First, One Team, Respectful, and Energised. Be prepared to discuss how you embody these values in your work and interactions.
✨Demonstrate Your Customer Focus
Since the role emphasises customer satisfaction, think of examples from your past experiences where you went above and beyond for a customer. Highlighting your commitment to service will resonate well with the interviewers.
✨Showcase Relevant Skills and Experience
Be ready to discuss your qualifications, such as your driving licence and any relevant training or certifications. If you have experience in maintenance or social housing repairs, make sure to elaborate on that.
✨Prepare for Safety Questions
Given the importance of health and safety in this role, be prepared to answer questions about safety protocols and procedures. Demonstrating your understanding of safe working practices will show that you take this aspect seriously.