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- Tasks: Join our team as a Driver/Labourer, providing essential support for repairs and maintenance.
- Company: Lampton Group is a socially responsible organisation delivering outstanding services in Hounslow.
- Benefits: Enjoy 23 days holiday, free gym membership, and exclusive discounts.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: You need a full UK driving licence and relevant experience in maintenance or customer service.
- Other info: We value diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 26000 - 37000 £ per year.
Driver/Labourer
£31,00 – £32.930
Permanent
Full-time
Mon – Friday 7.30am – 4.00pm
Covering the Hounslow Borough
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council.
We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas:
Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our values – Customer First – One Team – Respectful – Energised.
About the Job
To provide a high quality, customer and quality focused service, through direct labour support to both minor works and responsive repairs team to ensure repairs are always carried out efficiently and safely works commensurate within our repairs department to the London Borough of Hounslow.
Work with the repairs and minor works team to achieve a first-time fix and meet the KPI targets to ensure both internal and external customer satisfaction is high and customer expectations are met.
Key Responsibilities: –
- To provide labour support to the repairs and minor works team and carrying out duties directed by the planning team, supervisor, or senior management.
- To undertake repairs where competencies and training allow you to do so to a high standard.
- To always undertake your duties safely and within the health and safety guidelines and the companies\’ policies.
- Form robust and effective working relationships with the planners and supervisors.
- To promote a philosophy of putting customer needs first at every opportunity.
- To work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems ensuring service delivery is maintained.
- To check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately.
- To check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately.
- To ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to.
- To ensure the site is clean and tidy upon completion of works.
- To photograph before and after repairs and store data on handheld device / PDA.
- Be able to drive and hold a full driving licence.
- To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
- To follow all reasonable management requests
- Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role\’s requirements.
Experience and Qualifications:
- Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience.
Previous Experience and Skills Required:
- Full UK Driving License
- Knowledge of working in maintenance environment
- Good understanding of roofing repair procedures and materials used.
- Good understanding of Health & Safety and safe systems of work
- Strong customer focus and customer satisfaction skills
- Good working knowledge of local authority services
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Experience of working within a customer facing role, delivering a outstanding customer experience
- Good level of numeracy, literacy, written, oral and communication skills
In return Lampton Group will offer you
- We are LLW employer, offering annual pay and contract reviews
- 23 days holiday allowance, plus bank holidays
- Free GOLDgym membership?
- Enhanced Maternity and Paternity leave?and Pension Scheme
- Exclusive Discounts – save with Lampton Rewards and EE mobile offers
- Refer a Friend?Scheme – earn up to £250 for each new employee referred
- Staff wellbeing perks – online GP access, EAP, health testing, flu Jabs, and eye care vouchers
- Sustainability Perks – cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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Driver/Labourer employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Labourer
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around health and safety regulations. Being able to demonstrate your understanding of these guidelines during an interview will show that you take safety seriously.
✨Tip Number 2
Highlight any previous experience in a customer-facing role, particularly in social housing or maintenance. Be ready to share examples of how you've successfully resolved customer issues or improved service delivery.
✨Tip Number 3
Prepare to discuss your driving experience and how it relates to the job. Since a full UK driving licence is required, be ready to explain how your driving skills can contribute to efficient service delivery.
✨Tip Number 4
Research Lampton Group's values and be prepared to discuss how you embody them. Showing that you align with their 'Customer First' philosophy and other core values can set you apart from other candidates.
We think you need these skills to ace Driver/Labourer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. Emphasise any previous roles where you worked in a repairs environment or had direct customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the values of Lampton Group. Mention how your skills align with their focus on customer satisfaction and teamwork.
Highlight Relevant Qualifications: Clearly list any qualifications such as City & Guilds or NVQ certifications that are relevant to the position. If you have a full UK driving licence, make sure to mention it prominently.
Showcase Your Soft Skills: Lampton Group values strong customer focus and effective communication. Provide examples in your application that demonstrate your ability to work well with others and resolve issues creatively.
How to prepare for a job interview at Lampton 360 Limited
✨Know the Company Values
Familiarise yourself with Lampton Group's core values: Customer First, One Team, Respectful, and Energised. Be prepared to discuss how you embody these values in your work and how they align with your personal approach to customer service.
✨Demonstrate Your Technical Skills
Since the role involves maintenance and repairs, be ready to talk about your relevant experience and skills. Highlight any specific training or qualifications you have, such as NVQ or City & Guilds, and provide examples of past work that showcase your abilities.
✨Emphasise Safety Awareness
Safety is paramount in this role. Be prepared to discuss your understanding of health and safety regulations and how you ensure compliance in your previous jobs. Mention any specific safety training you've completed and how you apply it on the job.
✨Showcase Your Customer Service Skills
As this position requires a strong focus on customer satisfaction, think of examples where you've gone above and beyond for customers. Be ready to explain how you handle difficult situations and maintain a positive relationship with clients.
