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- Tasks: Join our team as a Driver/Labourer, providing essential support for repairs and maintenance.
- Company: Lampton Group is a socially responsible organisation delivering services in Hounslow since 2012.
- Benefits: Enjoy 23 days holiday, free gym membership, and exclusive discounts.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Full UK driving licence and relevant experience in maintenance or customer service required.
The predicted salary is between 25000 - 35000 £ per year.
Driver/Labourer
£31,00 – £32.930
Permanent
Full-time
Mon – Friday 7.30am – 4.00pm
Covering the Hounslow Borough
About Lampton Group
Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council.
We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas:
Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our values – Customer First – One Team – Respectful – Energised.
About the Job
To provide a high quality, customer and quality focused service, through direct labour support to both minor works and responsive repairs team to ensure repairs are always carried out efficiently and safely works commensurate within our repairs department to the London Borough of Hounslow.
Work with the repairs and minor works team to achieve a first-time fix and meet the KPI targets to ensure both internal and external customer satisfaction is high and customer expectations are met.
Key Responsibilities: –
- To provide labour support to the repairs and minor works team and carrying out duties directed by the planning team, supervisor, or senior management.
- To undertake repairs where competencies and training allow you to do so to a high standard.
- To always undertake your duties safely and within the health and safety guidelines and the companies\’ policies.
- Form robust and effective working relationships with the planners and supervisors.
- To promote a philosophy of putting customer needs first at every opportunity.
- To work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems ensuring service delivery is maintained.
- To check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately.
- To check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately.
- To ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to.
- To ensure the site is clean and tidy upon completion of works.
- To photograph before and after repairs and store data on handheld device / PDA.
- Be able to drive and hold a full driving licence.
- To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.
- To follow all reasonable management requests
- Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role\’s requirements.
Experience and Qualifications:
- Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience.
Previous Experience and Skills Required:
- Full UK Driving License
- Knowledge of working in maintenance environment
- Good understanding of roofing repair procedures and materials used.
- Good understanding of Health & Safety and safe systems of work
- Strong customer focus and customer satisfaction skills
- Good working knowledge of local authority services
- Previous experience of working in a Social Housing Repairs environment is desirable.
- Experience of working within a customer facing role, delivering a outstanding customer experience
- Good level of numeracy, literacy, written, oral and communication skills
In return Lampton Group will offer you
- We are LLW employer, offering annual pay and contract reviews
- 23 days holiday allowance, plus bank holidays
- Free GOLDgym membership?
- Enhanced Maternity and Paternity leave?and Pension Scheme
- Exclusive Discounts – save with Lampton Rewards and EE mobile offers
- Refer a Friend?Scheme – earn up to £250 for each new employee referred
- Staff wellbeing perks – online GP access, EAP, health testing, flu Jabs, and eye care vouchers
- Sustainability Perks – cycle to work and electric car salary sacrifice scheme
- Career Growth – CPD training, structured development, and leadership opportunities
Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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Driver/Labourer employer: Lampton 360 Limited
Contact Detail:
Lampton 360 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver/Labourer
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around health and safety regulations. Being able to demonstrate your understanding of these guidelines during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in a customer-facing role, particularly in social housing or maintenance environments. Be ready to share examples of how you've successfully resolved customer issues or improved service delivery.
✨Tip Number 3
Showcase your teamwork skills by discussing how you've collaborated with others in past roles. The job requires working closely with planners and supervisors, so emphasising your ability to work as part of a team will be beneficial.
✨Tip Number 4
Prepare to discuss your driving experience and how it relates to the role. Since a full UK driving licence is required, being able to talk about your driving history and any relevant vehicle maintenance knowledge can strengthen your application.
We think you need these skills to ace Driver/Labourer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. Emphasise any previous roles where you worked in a social housing repairs environment or similar settings.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the values of Lampton Group. Mention how your skills align with their focus on customer satisfaction and teamwork.
Highlight Relevant Qualifications: Clearly list any qualifications such as City & Guilds or NVQ certifications that are relevant to the position. If you have a full UK driving licence, make sure to mention it prominently.
Showcase Your Customer Focus: Provide examples in your application that demonstrate your strong customer focus and ability to deliver outstanding service. This could include specific situations where you resolved issues or improved customer satisfaction.
How to prepare for a job interview at Lampton 360 Limited
✨Know the Company Values
Familiarise yourself with Lampton Group's core values: Customer First, One Team, Respectful, and Energised. Be prepared to discuss how you embody these values in your work and interactions.
✨Demonstrate Your Customer Focus
Since the role emphasises customer satisfaction, think of examples from your past experiences where you went above and beyond for a customer. Highlight your ability to communicate effectively and resolve issues.
✨Showcase Your Technical Skills
Be ready to talk about your experience in maintenance and repairs, particularly any relevant qualifications like NVQ or City & Guilds. Discuss specific repair procedures you are familiar with, especially in roofing.
✨Emphasise Safety Awareness
Safety is paramount in this role. Prepare to discuss your understanding of health and safety guidelines and how you ensure compliance in your previous jobs. Mention any training you've received related to safe working practices.