Commercial Producer in Woking

We're hiring a Commercial Producer, who will champion our 'Content Works' video marketing service; and assist with general production management & business development tasks. This role sits at the intersection of account management and creative execution, requiring both commercial acumen and production understanding to deliver successful commercial video projects. Lamplight Media is an award-winning full-service media production company based by Tannery Film Studios in Woking, Surrey. We specialise in story-led films and social media content that connects, captivates, and delivers commercial impact.

Working under the direction of the Managing Director, you will be responsible for:

• Developing and maintaining strong client relationships throughout the customer journey from initial inquiry through to project completion and ongoing retention
• Leading the marketing strategy for the Content Works service, including pipeline development, client acquisition, and revenue growth
• Overseeing production workflows and collaborating with the creative team to ensure projects are delivered on time, on budget, and to the highest quality standards
• Acting as the primary point of contact for Content Works clients, championing their needs and ensuring exceptional service delivery
• Identifying opportunities for service expansion, upselling, and new business development within existing and prospective client accounts
• Contributing to the strategic development of the Content Works offering based on market insights and client feedback
• Building and nurturing a robust pipeline of prospective clients through proactive outreach, networking, and marketing activities
• Managing client expectations and communications throughout the production process, ensuring transparency and satisfaction
• Coordinating with the creative team to translate client briefs into executable production plans
• Monitoring project progress, timelines, and budgets to ensure efficient delivery and profitability
• Travelling to client locations, industry events, and production sites across the UK as required
• Working flexible hours when client needs or project deadlines demand, including occasional early starts, late finishes, or weekend availability
• Maintaining confidentiality regarding client information, commercial agreements, and proprietary business information
• Contributing to the overall success and growth of Lamplight Media through collaborative teamwork and a positive attitude

You will also:

• Possess strong project management and organisational skills with the ability to manage multiple client accounts and productions simultaneously
• Have 2-3 years of previous experience in client liaison, relationship building, or account management roles, demonstrating success in maintaining client satisfaction
• Be a proactive and growth-minded individual who thrives with autonomy and takes ownership of responsibilities
• Demonstrate excellent communication skills, both written and verbal, with the ability to articulate ideas clearly to diverse audiences
• Be client-focused with a natural ability to build rapport, understand needs, and provide exceptional service
• Show good commercial awareness with an understanding of profitability, pricing, and business development
• Be adaptable and comfortable working in a fast-paced, evolving small business environment
• Show enthusiasm for creative work and storytelling, with genuine interest in video content and marketing
• Be self-motivated with a results-oriented mindset and drive to achieve targets
• Possess emotional intelligence and the ability to manage relationships with diverse stakeholders including clients, creative team members, and external partners
• Be professional, reliable, and able to represent Lamplight Media with integrity and credibility

Ideally you will also have:

• Previous client relationship experience in the creative industries, media production, or related fields
• Basic video editing experience or understanding of post-production workflows
• Interest in learning about camera and lighting equipment and developing technical production knowledge
• Knowledge of digital marketing, social media strategies, and content marketing principles
• Basic familiarity with proposal writing, contract negotiation, or commercial documentation
• A network of contacts within potential client sectors or related industries
• Experience working with creative teams or managing creative projects
• Full UK Driving Licence and access to a vehicle

We are offering:

• Work Arrangement: Hybrid - 3 days per week in office, with flexibility for client meetings and production requirements
• Salary: £30,000 per annum plus expenses
• Location: Based by Tannery Film Studios, Woking, Surrey with travel throughout the UK as required
• Benefits: Usual benefits of holiday and pension scheme, company Macbook, travel & subsistence expenses

Please submit a CV and portfolio of relevant work with your application. Closing date for submission 27/04/2026. Successful applicants will be invited for a remote interview with the team by 15/05/2026. Please do not contact the team directly regarding your application. NO AGENCIES PLEASE.