At a Glance
- Tasks: Provide advice and advocacy skills training in community spaces across Leicester.
- Company: Join a mental health charity dedicated to making a difference.
- Benefits: Flexible hours, opportunity for growth, and a chance to make an impact.
- Other info: Regular travel required; welcoming applications from those with lived experience.
- Why this job: Be a voice for change and support those facing mental health challenges.
- Qualifications: Confident public speaker with a passion for community engagement.
As part of our shift to embed our advocacy services in the communities we serve, Lamp are recruiting an Advice and Outreach Officer to play a key role in the provision of our Community Mental Health Advocacy service. Do you have the right skills and experience for this role? Read on to find out, and make your application.
A brand new role for the organisation, the successful postholder will be responsible for providing our drop-in sessions and advocacy skills workshops across a variety of community spaces around Leicester, Leicestershire and Rutland. The successful post holder will be a confident public speaker and dynamic self-starter who is able to cultivate and develop relationships with both professionals and service users. You will work autonomously and must have excellent time-keeping skills and be comfortable managing a varied workload.
As an Advice and Outreach Officer, you will work in tandem with our Advocates and Information and Advice Officer to raise awareness of our work, provide ad hoc advice and signposting, manage incoming referrals and deliver confidence and skills building workshops. Experience of delivering advocacy services is not essential but an understanding of the remit and impact of advocacy intervention is highly desirable.
As a mental health charity, we value the lived experiences of people with poor mental health and pride ourselves on providing an inclusive, authentic and accessible service. The successful post holder will be familiar with the social and systemic barriers faced by people living with poor mental health and must be able to offer compassion and empathy toward the people we support. We welcome applications from people with lived experience of mental health difficulties, disability or who have experienced social exclusion as we recognise the personal insight, resilience and tenacity such experiences can build.
Regular travel across Leicester, Leicestershire and Rutland is required as part of the role. The successful candidate will play a key part in the development of the Community Outreach service and the weekly hours for the role will grow in line with the success of the Advice and Outreach Officer’s work. The successful post holder will need to work flexibly from week to week with some regular commitments which may include evenings and weekends.
Job Purpose:
- To provide advice, signposting and advocacy skills training to the people of Leicester, Leicestershire and Rutland.
- Develop relationships with community groups and spaces to deliver advocacy drop-in and skills workshops.
- To act as a first point of contact for individuals approaching the service.
- To provide support to the wider advocacy delivery team by managing incoming referrals.
Advice and Outreach Officee employer: LAMP
Lamp is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the community. As an Advice and Outreach Officer, you will benefit from a supportive work culture that values lived experiences and offers opportunities for personal and professional growth, all while working flexibly across the vibrant areas of Leicester, Leicestershire, and Rutland. Join us to be part of a compassionate team dedicated to empowering individuals facing mental health challenges, where your contributions will directly enhance community advocacy services.
StudySmarter Expert Advice🤫
We think this is how you could land Advice and Outreach Officee
✨Tip Number 1
Get to know the community! Spend some time visiting local groups and spaces where you'll be working. This will help you understand their needs and build relationships, making it easier for us to connect with service users.
✨Tip Number 2
Practice your public speaking skills! Whether it's in front of a mirror or at a local event, being confident when delivering workshops is key. We want you to feel comfortable engaging with diverse audiences.
✨Tip Number 3
Stay organised! With a varied workload, keeping track of your tasks and managing your time effectively is crucial. Use tools like calendars or to-do lists to help you stay on top of everything.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in our mission and values.
We think you need these skills to ace Advice and Outreach Officee
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for mental health advocacy shine through. We want to see why you care about this role and how your experiences align with our mission.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We’re looking for dynamic self-starters, so don’t be shy about showcasing your public speaking and relationship-building abilities!
Be Authentic:We value lived experiences, so if you have personal insights related to mental health or social exclusion, share them! Authenticity can set you apart and show us how you can connect with the communities we serve.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team!
How to prepare for a job interview at LAMP
✨Know Your Advocacy Stuff
Make sure you brush up on the basics of advocacy services and their impact. Even if you haven't delivered these services before, understanding the principles behind them will show your commitment and readiness to learn.
✨Showcase Your Public Speaking Skills
As a confident public speaker, you'll need to demonstrate this in your interview. Practice explaining your ideas clearly and engagingly, as if you're addressing a community group. This will help convey your ability to connect with service users.
✨Highlight Your Relationship-Building Abilities
Think of examples where you've successfully built relationships, whether in a professional or personal context. Be ready to discuss how you can cultivate connections with both professionals and service users in the community.
✨Emphasise Flexibility and Time Management
Since the role requires managing a varied workload and working flexibly, prepare to share how you've handled similar situations in the past. Discuss your strategies for staying organised and meeting deadlines, especially when juggling multiple commitments.
