At a Glance
- Tasks: Ensure every guest has a memorable experience through meticulous cleaning and attention to detail.
- Company: Join Lamington Group, a pioneering B-Corp redefining sustainable hospitality in the UK.
- Benefits: Competitive pay, free stays, discounts, and loyalty rewards await you!
- Other info: Enjoy a dynamic work environment with opportunities for growth and community involvement.
- Why this job: Be part of a passionate team making a real impact in hospitality.
- Qualifications: Previous housekeeping experience and excellent communication skills are essential.
The predicted salary is between 28000 - 29000 € per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Room Maker Manager
Lamington Group is a pioneering property and hospitality company based in the UK, best known for its room2 hometel brand. As a certified B-Corp, we focus on long-term value creation, place-making, and working with like-minded stakeholders to redefine sustainable hospitality and are committed to operating in a way that benefits People, Places and Planet.
Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group. This enables us to innovate rapidly, deliver high-quality guest experiences, and maintain brand integrity as we scale at pace.
With a target pipeline of 5,000+ room keys across the UK, this is the perfect opportunity to develop your knowledge and experience as we grow into key regional cities across the UK.
Key ResponsibilitiesAs a Room Maker, it’s your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. The Room Makers know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
Responsibilities- Changing towels, bed linen, vacuuming, buffing, mopping
- General cleaning of all rooms in the apartments
- Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
- Checking apartments to ensure everything is in working order
- Carry out full inventory checks of apartments and replace any missing items
- A good understanding of COSHH
- Previous housekeeping experience is essential
- A good command of English
- Be well-presented and tidy
- Excellent communication skills to be able to deal with guests and customers
- Outstanding attention to detail
- Have a keen eye on what is happening in our community
- Always keep an eye out for new business opportunities
- Help with the continued effort to deliver zero waste
- Follow all company policies on recycling
- Attend and contribute to our Team Planet events
- Attention to detail for meticulous cleaning.
- Efficiency in completing tasks within time limits.
- Physical stamina for standing and lifting.
- Clear communication with guests and team.
- Professional and courteous interpersonal skills.
- Focus on exceeding guest expectations.
- Organization in managing work areas and supplies.
- Respect for guest privacy.
- Adaptability to changing schedules.
- Effective problem-solving skills.
- Positive and welcoming attitude.
- Competitive salary up to £13.85ph and discretionary bonus scheme
- 1 free night stay annually at our properties, with generous employee discounts thereafter.
- Loyalty rewards and referral bonuses.
- Company sick pay scheme.
- 2 paid volunteer days per year and annual fundraisers.
- Additional annual leave with length of service.
- Cycle to work scheme and use of gym facilities in our hotels.
- Access to activity workshops and an Employee Assistance Programme.
- Regular social activities.
Click Apply to complete your application.
Housekeeper in Southall employer: Lamington Group
Lamington Group is an exceptional employer, offering a vibrant work culture that prioritises innovation and sustainability within the hospitality sector. As a certified B-Corp, we provide our employees with meaningful growth opportunities, competitive salaries, and unique benefits such as annual free stays at our properties and generous discounts. Join us in redefining sustainable hospitality while being part of a team that values your ideas and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Southall
✨Tip Number 1
Get to know the company! Research Lamington Group and their room2 brand. Understanding their values and mission will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Room Maker, you'll need to interact with guests and team members. Role-play common scenarios or questions you might face in an interview to boost your confidence and clarity.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've gone above and beyond in previous roles. Whether it’s a time you noticed something out of place or improved a process, these stories can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Lamington Group.
We think you need these skills to ace Housekeeper in Southall
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read through the job description carefully. Understanding what we're looking for in a Room Maker will help you tailor your CV and cover letter to highlight your relevant experience and skills.
Showcase Your Experience:When writing your CV, focus on your previous housekeeping experience. Mention specific tasks you've handled, like changing linens or cleaning, and any achievements that demonstrate your attention to detail and efficiency. We love seeing how you can contribute to our team!
Be Yourself in Your Cover Letter:Your cover letter is your chance to let your personality shine! Share why you're passionate about hospitality and how you align with our values at Lamington Group. A personal touch can really make your application stand out to us.
Apply Through Our Website:Once you're happy with your CV and cover letter, head over to our website to submit your application. It's the easiest way for us to receive your details, and we can't wait to see what you bring to the table!
How to prepare for a job interview at Lamington Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Room Maker. Familiarise yourself with tasks like changing linens, cleaning, and inventory checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature made a difference. Whether it’s ensuring a room is spotless or noticing when something is out of place, be ready to share these stories.
✨Communicate Clearly and Courteously
Since you'll be interacting with guests, practice clear and polite communication. Think about how you would handle guest inquiries or complaints. Demonstrating strong interpersonal skills during the interview will highlight your suitability for the role.
✨Embrace the Company Values
Research Lamington Group's commitment to sustainability and community. Be prepared to discuss how you can contribute to their mission of redefining hospitality. Showing alignment with their values will set you apart as a candidate who truly fits their culture.