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- Tasks: Lead a team to deliver exceptional guest experiences and manage hotel operations.
- Company: Family-run hotel group committed to sustainability and community impact.
- Benefits: Competitive pay, career growth, and the chance to make a difference.
- Why this job: Join us in creating net-zero hotels while enhancing guest satisfaction.
- Qualifications: Strong hospitality background and ability to thrive in fast-paced settings.
- Other info: Dynamic work environment with a focus on teamwork and community.
The predicted salary is between 30000 - 40000 £ per year.
A family-run hotel group in Southampton is looking for a passionate Duty Manager to lead a team and deliver outstanding guest experiences. This role involves taking full responsibility for the property, ensuring safety, managing guest inquiries, and leading a dedicated team.
Ideal candidates will have a strong background in hospitality and be able to thrive in a fast-paced environment. Join us in our mission to create net-zero hotels while making a positive impact on the community.
Duty Manager: Guest Experience & Operations Lead in Southampton employer: Lamington Group | B Corp™
Contact Detail:
Lamington Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Guest Experience & Operations Lead in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at family-run hotels. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show your passion for guest experience! When you get the chance to meet potential employers, share your ideas on how to enhance guest satisfaction. This will show them you're not just looking for a job, but you genuinely care about the role.
✨Tip Number 3
Be ready for a fast-paced environment! Brush up on your multitasking skills and be prepared to discuss how you've handled busy situations in the past. Employers love candidates who can keep their cool under pressure.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for hospitality. Plus, it shows you're serious about joining our mission to create net-zero hotels and positively impact the community.
We think you need these skills to ace Duty Manager: Guest Experience & Operations Lead in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you care about delivering outstanding guest experiences and making a positive impact in the community.
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality. We’re looking for candidates who can thrive in a fast-paced environment, so showcase any leadership roles or achievements that demonstrate your ability to manage a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Duty Manager role. Remember, we want to know how you can contribute to our mission!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our family-run hotel group.
How to prepare for a job interview at Lamington Group | B Corp™
✨Know the Company Inside Out
Before your interview, do some digging into the hotel group’s values and mission, especially their commitment to creating net-zero hotels. This shows you’re genuinely interested and aligns with their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Guest Scenarios
Think about common guest inquiries or complaints you might face in this role. Be ready to discuss how you would handle these situations effectively, demonstrating your problem-solving skills and commitment to guest satisfaction.
✨Emphasise Community Impact
Since the hotel group is focused on making a positive impact on the community, come prepared with ideas on how you can contribute to this mission. Whether it’s through local partnerships or sustainability initiatives, show that you’re proactive and community-minded.