Maintenance Assistant in London

Care, made daily. Lamington Serviced Apartments (LSA), is part of Lamington Group. Hometel is a term created and owned by Lamington Group. We design and operate hometels, combining practicality with feeling. We recognise the importance of being properly looked after, with a team that pays attention to what guests actually need.

We are looking for people who care about the work in front of them and the people around them.

THE ROLE

You are the Assistant Maintenance Manager at LSA. You anchor the physical presentation, asset functionality, and safety standards of our entire building and facilities. This role is about taking ownership of the property, managing reactive repairs with respect, and ensuring that every maintenance task is completed with consistent, unhurried care.

Your work has a direct, visible impact on how people live, sleep, and experience our spaces. You drive the daily and weekly rhythm of the department, from optimising team tasks and executing planned preventative maintenance (PPM) schedules to maintaining strict health, safety, and building compliance controls.

Your day is active, physical, and team-focused. While you handle operational planning, compliance logs, and parts inventory, you lead primarily from the floor, supporting your maintenance technicians, auditing completed repair work, tracking contractor deliveries, and keeping communication flowing between the maintenance team, front of house, and housekeeping.

This role gives back the satisfaction of running a complex engineering and asset machine that works. You will strengthen your practical leadership, asset lifecycle management, and cost-control logistics within a team that relies on straight talking and trust.

Who You Are

• Use Instinct: You read what's needed and act on it.
• Own It: You finish what you start.
• Include All: You build trust quickly with guests, colleagues, and partners.
• Stay Curious: You ask why and keep learning.
• Think Big: You reject 'good enough' and bring better ideas.

We don't hire for years of hotel experience. We can teach the systems. We can't teach you how to read a room.

What You'll Do

• Start the day reviewing the overnight maintenance log and guest maintenance requests.
• Lead from the floor, maintaining an active presence alongside your team during complex repairs.
• Ensure high standards across the building by personally auditing completed repair work.
• Support and develop your maintenance team throughout the week.
• Keep communication flowing seamlessly across the property.
• Notice and act on departmental performance quickly.
• Stay one step ahead, analysing stock inventory levels for critical spare parts.

What You'll Bring

• Proven facilities maintenance management or supervisory experience.
• Confidence in managing department logistics and costs.
• A reliable, methodical approach with a sharp eye for details.
• Strong communication and leadership skills.
• A proactive mindset, taking full ownership of the physical property.
• Extensive experience managing building health and safety compliance.

WHY YOU'LL LOVE WORKING HERE

• Team that means it: You’ll work alongside people who understand the importance of maintenance operations.
• Growth that's real: We prioritise internal development and progression.
• Learning, built in: You’ll receive structured onboarding and hands-on training.
• Time off that respects you: Additional annual leave that grows with length of service.
• Stay with us, on us: Access friends-and-family rates across our hometels.
• The day-to-day: Competitive benefits package including pension contributions and wellbeing initiatives.

WE CLOSE THE LOOP: Every applicant hears back from us, yes or no.

FOR EVERYONE

A note on inclusion: Second Nature and Lamington Group are an equal opportunities employer. We welcome applications from every background.