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- Tasks: Manage lettings and property maintenance while ensuring tenant satisfaction.
- Company: Join Lamington Group, a pioneering B-Corp in sustainable hospitality.
- Benefits: Enjoy hybrid working, competitive salary, discounts, and wellness perks.
- Why this job: Be part of a growing company focused on innovation and sustainability.
- Qualifications: No prior experience needed; just a passion for property management.
- Other info: Regular social activities and opportunities for personal development.
The predicted salary is between 36000 - 54000 £ per year.
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Lettings Manager
Hybrid (Mon, Wed, Fri in office) at Hammersmith Grove
Up to £45,000
Lamington Group is a pioneering property and hospitality company based in the UK, best known for its room2 hometel brand. We also operate a range of co-working concepts (MissionWorks); Serviced Apartments (Lamington Serviced Apartments) and real-estate interests. As a certified B-Corp, we focus on long-term value creation, place-making, and working with like-minded stakeholders to redefine sustainable hospitality and are committed to operating in a way that benefits People, Places and Planet.
Our business model is vertically integrated, giving us full control over the development, ownership, and operation of our aparthotels. This enables us to innovate rapidly, deliver high-quality guest experiences, and maintain brand integrity as we scale at pace.
With a target pipeline of 5,000+ room keys across the UK, this is the perfect opportunity to develop your knowledge and experience as we grow into key regional cities across the UK
Purpose of the role
To provide outstanding tenant satisfaction through letting & managing the Lamington Lettings portfolio, and to maintain the wider Lamington portfolio to high maintenance standards.
Lettings/Property Management Duties
- Advertising, arranging viewings and negotiating offers for new properties as they become available; including inspecting the property, ensuring up-to-date photos are taken, dressing the property for viewings
- To maintain high occupancy, low vacancy periods and drive toward market rents to yield the performance of the portfolio
- Issuing ASTs and completing the referencing process for prospective tenants
- Ensuring that the tenancies and properties are fully compliant with current legislation; including but not limited to conducting right to rent checks, arranging gas certificates, inventory checks, EICR and EPC reports
- Maintaining the PMS with up to date information, tenancy information, photographs, maintenance issues etc
- Managing the required health and safety procedures and checks across the properties, using the guidance of external consultants; this includes conducting fire risk assessments, PAT tests (training provided), and monthly/quarterly safety inspections
- Negotiating contract renewals and managing the end of tenancy process including conducting check-out reports and deposit returns
- Managing tenancies throughout the term including invoicing and debt collection, serving section 8 or section 21 notices where required
- Managing the Lettings department budgets, completing monthly reporting & forecasting
Property Management
- Arranging frequent preventative maintenance inspections across the portfolio
- Coordinating repairs with leaseholder and tenants to schedule maintenance to keep the properties in good condition
- Conducting maintenance inspections, monitoring the outstanding maintenance jobs and liaising with tenants and maintenance to arrange timely repairs
- Supporting maintenance to achieve timely turnarounds and high standards of accommodation by monitoring maintenance jobs and ordering Fixtures, Fittings and Equipment for the property portfolio
Essential Skills And Experience
- Property advertising and viewing
- Tenant relations and satisfaction
- Negotiating offers and contracts
- Understanding and applying relevant property legislation
- Handling tenancy renewals and end-of-tenancy processes
- Invoicing, debt collection, and serving notices
- Arranging and overseeing property maintenance
- Maintaining property management systems
- Managing health and safety procedures
- Budget management and financial reporting
Pay range and compensation package
- Competitive salary up to £45,000 and discretionary bonus scheme.
- Hybrid working post-probation.
- 1 free night stay annually at our properties, with generous employee discounts thereafter.
- Loyalty rewards and referral bonuses.
- Company sick pay scheme.
- 2 paid volunteer days per year and annual fundraisers.
- Additional annual leave with length of service.
- Cycle to work scheme and use of gym facilities in our hotels.
- Access to activity workshops and an Employee Assistance Programme.
- Regular social activities.
Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group.
Click Apply to complete your application
Skills
Lettings
Property
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Management
-
Industries
Hospitality
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Lettings & Property Manager employer: Lamington Group | B Corp™
Contact Detail:
Lamington Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Property Manager
✨Tip Number 1
Familiarise yourself with the latest property legislation and compliance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in property management.
✨Tip Number 2
Network with professionals in the lettings and property management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role at Lamington Group.
✨Tip Number 3
Showcase your understanding of sustainable practices in property management. Given Lamington Group's B-Corp status, highlighting any experience or ideas related to sustainability can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with tenant relations and satisfaction. Be ready to share specific examples of how you've successfully managed tenant expectations and resolved issues in previous roles.
We think you need these skills to ace Lettings & Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Lettings & Property Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Tailored CV: Ensure your CV reflects your experience in lettings and property management. Use specific examples of past roles where you successfully managed properties, negotiated contracts, or maintained tenant satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your passion for property management and sustainability, as highlighted by Lamington Group's B-Corp status. Mention how your values align with theirs and provide examples of how you've contributed to similar goals in previous roles.
Highlight Relevant Skills: Make sure to emphasise your understanding of property legislation, tenant relations, and budget management. Use bullet points to clearly outline these skills in both your CV and cover letter, making it easy for the hiring team to see your qualifications.
How to prepare for a job interview at Lamington Group | B Corp™
✨Know the Company Values
Before your interview, make sure you understand Lamington Group's core values and their commitment to sustainability as a B-Corp. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of creating long-term value.
✨Demonstrate Your Property Management Knowledge
Brush up on your knowledge of property management legislation and best practices. Be ready to discuss your experience with tenant relations, compliance checks, and maintenance management, as these are crucial aspects of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in property management situations. Think of examples from your past experiences where you successfully handled tenant issues, maintenance challenges, or budget management.
✨Showcase Your Communication Skills
As a Lettings & Property Manager, strong communication is key. Be prepared to demonstrate how you effectively communicate with tenants, contractors, and team members. Share examples of how you've built relationships and resolved conflicts in previous roles.