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- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a friendly team dedicated to providing luxury hospitality in a care home setting.
- Benefits: Enjoy free meals, enhanced holiday pay, and recognition initiatives.
- Why this job: Make a meaningful impact on residents' lives while developing your hospitality skills.
- Qualifications: Previous experience in hospitality and strong people skills are essential.
- Other info: Flexible zero-hour contract with opportunities for personal growth.
The predicted salary is between 10 - 15 £ per hour.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful!
We offer some excellent rewards and benefits including:
- 1 free meal per shift
- Uniform provided
- Enhanced Bank Holiday pay
- Recognition and staff appreciation initiatives
Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX
Pay: £12.60 per hour
Contract: BANK (Zero Hours)
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms
- Ensuring that water/drink jugs are regularly refilled in resident rooms
- Helping set up and clear down tables before and after lunch service
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
Essential:
- Previous experience of working in a similar role within a luxurious setting
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service
- Customer facing experience including building working relationships with internal and external stakeholders
Personal Attributes:
- Reliable and punctual
- Ability to work as an effective team member
- A professional personal appearance and standards
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment
- Able to develop good working relationships and to represent the organisation professionally
- Able to build trust and demonstrate an awareness and understanding of individual differences
- Motivated to go above and beyond, and to work with passion and enthusiasm
- Motivated to contribute towards the team and home goals
- A commitment to grow and learn new things at work
- Able to remain approachable and calm under pressure
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Hospitality Assistant - BANK in Chigwell employer: Lambwood Heights
Contact Detail:
Lambwood Heights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - BANK in Chigwell
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Lambwood Heights. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be interacting with residents and staff all day. Role-play common scenarios with a friend to boost your confidence and ensure you can deliver that exceptional service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a hospitality role. Make sure you look professional and polished for your interview. It shows you care about the position and are ready to represent the organisation well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Assistant - BANK in Chigwell
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created warm and welcoming environments in previous roles. We want to see that you genuinely care about making people feel at home.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Assistant role. Highlight any relevant experience in luxurious settings and customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Professional Yet Approachable: Your written application should reflect a professional tone while still being approachable. Use clear language and keep it friendly – we’re all about creating a family atmosphere here at StudySmarter, and we want to see that in your application too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Lambwood Heights
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and supporting residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous roles. Highlight your customer-facing experience and how you’ve gone above and beyond to ensure exceptional service.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in a luxurious setting. A neat appearance will show that you take the role seriously and respect the organisation's values.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the team and the organisation. For example, ask about their approach to resident care or how they support staff development. This shows you're genuinely interested in being part of their family.