Multi Trade Operative in London

Located in the heart of South London, Lambeth Borough is a vibrant community of over 300,000 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the third largest borough in London. Our diversity is our strength, with more than 200 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

Community Works is Lambeth’s in-house Direct Labour Organisation (DLO), responsible for delivering high quality communal repairs, estate-based maintenance, and HIA remedial works across the borough. Our Multi-Trade team plays a vital role in keeping Lambeth’s estates safe, well maintained and compliant, responding to a wide range of repair requests in communal areas and supporting vulnerable residents through minor adaptation and HIA related remedial tasks.

As a Multi-Trade Operative within Community Works, you will deliver a wide range of communal repairs, estate-based maintenance and HIA remedial works across Lambeth’s housing portfolio. You will be responsible for carrying out internal and external repairs to a high standard, ensuring safety, quality and customer satisfaction at all times. You must hold an NVQ Level 2 in either Carpentry or Plumbing, with an additional skill set in at least one other trade.

The role requires strong problem-solving skills, professionalism and the ability to work independently across busy estates and communal environments. You will be expected to manage your workload effectively, maintain van stock levels, operate a PDA to receive and update job information, and liaise with residents, supervisors and customer services to keep repairs flowing smoothly.

To be considered for interview, your CV and supporting statement will clearly evidence:

• A strong customer-focused approach with professionalism, clear communication, and respect for residents.
• Accountability for delivering high-quality repairs and meeting service standards.
• Ability to work safely, follow procedures, and uphold health & safety requirements at all times.
• Flexibility, problem-solving ability, and willingness to support the wider team in achieving first-time fix targets.

Skills, Experience & Technical Requirements:

• NVQ Level 2 qualification in Carpentry or Plumbing (essential).
• Proven experience delivering repairs in your core trade, plus at least one additional trade skill (e.g., plumbing, carpentry, drainage, groundwork, plastering, glazing, brickwork or decorating).
• Experience completing responsive repairs and remedial works both internally and externally.
• Ability to interpret work instructions, plan workload, and update schedules or planners.
• Experience using PDAs or handheld devices to receive and complete repair orders.
• Strong understanding of compliance, quality standards, and safe working practices.
• Excellent customer service skills, including liaising with residents and other stakeholders.
• Ability to work independently and take ownership of each repair from start to completion.

Mandatory Requirements:

• Full UK driving licence – manual transmission (essential).
• Ability to drive and maintain a council van in line with Fleet and Community Works procedures.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.