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- Tasks: Analyse retail data, strengthen retailer relationships, and optimise marketing strategies.
- Company: Dynamic retail management team across vibrant London shopping centres.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Be the vital link between retailers and marketing, making a real impact.
- Qualifications: Degree in marketing or related field and 2+ years in retail operations.
- Other info: Join a collaborative environment with exciting community initiatives.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an experienced Retail Liaison Manager to work across three vibrant London retail schemes in Angel, Hammersmith and Fulham. As Retail Liaison Manager, your role is to collect, analyse and interpret retail sales and performance data to support leasing decisions, strengthen retailer relationships, and optimise marketing activity. You’ll act as the link between centre management, retailers, and the wider marketing team – ensuring insight-led decision-making across all three schemes.
Duties
- Lead on the collection, verification, and reporting of weekly, monthly and seasonal sales data.
- Monitor store performance trends to identify risks, opportunities and trading patterns.
- Provide clear insight to support retail leasing pipelines, tenant mix improvements and commercial planning.
- Maintain accurate retailer databases, trading records and qualitative feedback logs.
- Present sales summaries and performance commentary for centre reports and landlord updates.
- Act as the go-to contact for store managers and head office retail teams.
- Gather operational and customer insight from retailers to support marketing planning.
- Ensure retailers are briefed and equipped for campaign rollouts, promotions and events.
- Uphold brand consistency across in-centre POS and retailer-led activations.
- Manage the centre’s app for retailer comms.
- Feed sales and customer insight into marketing strategies to strengthen effectiveness.
- Support delivery of in-centre events, seasonal campaigns and community initiatives.
- Manage distribution of marketing collateral and maintain strong relationships with local stakeholders.
- Contribute to KPI reporting across footfall, sales, engagement and campaign performance.
Requirements
- Degree in marketing, business, retail management or related field.
- 2+ years’ experience in retail operations, centre management, or retail marketing.
- Strong analytical skills and confidence interpreting sales data.
- Excellent communication, relationship-building and organisational skills.
- Proficiency in CRM, reporting tools, and core marketing platforms.
- Commercially minded with the ability to translate data into clear actions.
Retail Liaison – Shopping Centre Specialist employer: Lambeth Made
Contact Detail:
Lambeth Made Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Liaison – Shopping Centre Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work in shopping centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its retail schemes. Show us you know your stuff about their operations and how you can contribute to their success as a Retail Liaison Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your analytical skills and how you've used data to drive decisions in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Retail Liaison – Shopping Centre Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Liaison role. Highlight your experience in retail operations and any relevant analytical skills. We want to see how your background aligns with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how your skills can benefit us at StudySmarter. Keep it engaging and relevant to the role.
Show Off Your Data Skills: Since this role involves analysing sales data, be sure to mention any experience you have with data interpretation. We love candidates who can turn numbers into actionable insights, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there!
How to prepare for a job interview at Lambeth Made
✨Know Your Numbers
As a Retail Liaison Manager, you'll be dealing with sales data all the time. Brush up on your analytical skills and be ready to discuss how you've used data in past roles. Think about specific examples where your insights led to improved performance or decision-making.
✨Build Relationships
This role is all about connecting with retailers and centre management. Prepare to talk about your experience in relationship-building. Have a few anecdotes ready that showcase your ability to foster strong partnerships and how that has benefited your previous employers.
✨Showcase Your Marketing Savvy
You'll need to support marketing activities, so be prepared to discuss your understanding of marketing strategies. Bring examples of campaigns you've worked on and how you contributed to their success. Highlight any experience you have with in-centre promotions or events.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to retail performance or customer insight. Practice responding to scenarios where you had to analyse data to make decisions or resolve issues. This will show your problem-solving skills and commercial mindset.
