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- Tasks: Join our Safe 2 Go Home Service, providing essential housekeeping and maintenance for patients.
- Company: Guy's and St Thomas' NHS Foundation Trust, committed to diversity and inclusion.
- Benefits: Full-time role with opportunities for training and skill development.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: General education, relevant experience, and a clean UK driving licence required.
- Other info: Dynamic work environment across Greater London with a focus on high service standards.
The predicted salary is between 36000 - 60000 £ per year.
The successful candidate will work as part of our Safe 2 Go Home Service and be responsible for providing an essential and efficient housekeeping, basic maintenance, and transport service to the patient homes whilst meeting the needs and objectives of both the department and the wider Trust. You will be required to work at various homes across Greater London. A clean and full UK driving licence is an essential requirement for this post.
Duties:
- The de-cluttering of unwanted furniture/equipment/personal patient possessions.
- Observing all departmental procedures, current road laws and legislation and reporting any changes to your driving licence to the SafeToGoHome Project Manager.
- Reporting any incident/accident to the SafeToGoHome Project Manager.
- Vacuums carpets and upholstery; carries out dust control, and mopping.
- Damp dust furniture and all surfaces, including those at a high level; clean internal glass and remove finger marks e.g. on doors and surrounds.
- Good knowledge of housekeeping and basic maintenance techniques and procedures.
- Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
- A methodical and accurate approach to work activities and capable of following procedures and systematic processes.
- Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.
- Ability and willingness to learn new skills and to attend training.
- Good team player with the ability to communicate and engage effectively with all grades of staff/patients, in busy and challenging environments.
- Committed and enthusiastic towards providing high service standards.
- Able to drive and safely handle a vehicle.
- Able to carry out basic measurements for rails and adaptations, change lightbulbs and fit hand rails, key boxes etc. in patients' homes.
- Use of PDA device for implementing work tasks.
- Knowledge of London Boroughs Southwark and Lambeth.
- Knowledge of manual handling procedures.
- Knowledge of health and safety procedures.
Required qualifications:
- General Standard of Education.
- Relevant experience in a similar industry.
- Commitment to learn new working methods.
- Knowledge of procedures to NVQ 3 or equivalent, relevant certification or equivalent experience, skills and knowledge.
- Good command of the English language, including oral and written communication skills.
- Clean Full UK driving licence.
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Facilities Management employer: Lambeth Made
Contact Detail:
Lambeth Made Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those connected to Guy's and St Thomas' NHS Foundation Trust. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching common questions in facilities management roles. We can help you with mock interviews to boost your confidence and ensure you're ready to impress!
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in housekeeping or maintenance to the interview. This will demonstrate your hands-on experience and commitment to high service standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Facilities Management
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills match up. This will help us see why you're a great fit!
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. Customise them to highlight your relevant experience and skills that align with the Facilities Management role. We love seeing how you can bring value to our team!
Showcase Your Soft Skills: In this role, good customer service and teamwork are key. Make sure to mention any experiences where you've demonstrated these skills. We want to know how you handle challenges and work with others!
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s straightforward and ensures your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Lambeth Made
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Facilities Management position. Familiarise yourself with housekeeping techniques, basic maintenance tasks, and the importance of customer service in a healthcare setting. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
Since this role involves interacting with patients and staff, it's crucial to demonstrate your empathy and communication skills. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided excellent customer service. This will highlight your ability to connect with others in a busy environment.
✨Be Ready for Practical Questions
Expect questions that assess your knowledge of health and safety procedures, manual handling, and basic maintenance tasks. Brush up on these topics and be prepared to discuss how you would approach specific scenarios, like dealing with an accident or managing time effectively while working independently.
✨Demonstrate Your Willingness to Learn
The job requires a commitment to learning new skills and adapting to various environments. Be ready to talk about any training you've undertaken or new skills you've acquired in previous roles. This shows that you're proactive and eager to grow within the position, which is something employers love to see.