At a Glance
- Tasks: Lead HR operations and shape a modern, efficient Resourcing & Operations function.
- Company: Join a forward-thinking organisation committed to innovation and transformation.
- Benefits: Competitive salary, hybrid working, and a commitment to equity and fairness.
- Other info: Be part of a dynamic team driving change and better outcomes for communities.
- Why this job: Make a real impact on workforce sustainability and employee experience.
- Qualifications: Senior HR leadership experience and strong knowledge of employment legislation required.
The predicted salary is between 85175 - 101934 £ per year.
Salary starting at £85,175 pa incl. LW rising in yearly increments to £101,934 pa. Full time/Permanent. Location: London (Hybrid Working).
About the Role
We are looking for an exceptional senior HR leader to join our organisation as AD Resourcing & Operations, a key role within the Human Resources and Organisation Development leadership team. This is a high-impact leadership position responsible for shaping and delivering a modern, efficient and customer-focused Resourcing & Operations function. You will lead HR operational delivery across the full employee lifecycle, ensuring services are accessible, compliant and aligned to organisational priorities. Reporting to the Director of HR & Organisation Development, you will play a critical role in enabling workforce sustainability, organisational performance, and positive employee experience through high-quality HR operations.
Key Responsibilities
- Provide strategic leadership for Resourcing & Operations, driving a modern and digitally enabled HR operations function.
- Lead the delivery of the HR “digital front door” and tiered service model, ensuring consistent and high-quality service across the organisation.
- Oversee recruitment operations, employment lifecycle services, and statutory checks, ensuring compliance and excellent candidate experience.
- Act as the organisation’s Lead DBS Counter-Signatory, ensuring safeguarding and compliance standards are met.
- Own and develop HR systems (including Oracle HCM), ensuring data integrity, system performance and continuous improvement.
- Lead the use of workforce data and insights to inform decision-making, workforce planning and organisational performance.
- Manage key contracts and suppliers, including agency workforce provision, ensuring value for money and robust governance.
- Provide corporate assurance on employment legislation, safeguarding, and HR governance.
- Lead and develop a high-performing team, promoting a culture of accountability, continuous improvement and service excellence.
- Contribute to organisation-wide transformation, digital modernisation and change programmes.
About You
We’re looking for a strategic and collaborative leader with a strong track record in HR operations within large, complex organisations.
Essential Experience
- Senior leadership experience delivering and transforming HR operational or employment services.
- Leading HR systems, workforce analytics and data insight functions.
- Managing high-value contracts and procurement (ideally within the public sector).
- Overseeing recruitment and employment lifecycle operations, including governance and compliance.
- Strong knowledge of employment legislation, safeguarding and DBS requirements.
- Experience leading high-performing teams and contributing at senior leadership level.
- Chartered CIPD qualification (or equivalent experience at a similar level).
What You’ll Bring
- Strategic thinking with the ability to translate vision into operational delivery.
- Strong expertise in HR systems, service design and digital transformation.
- Advanced skills in data-driven decision making and workforce planning.
- A collaborative and inclusive leadership style.
- A commitment to equity, fairness and high-quality public service outcomes.
Why Join Us?
This is a rare opportunity to shape the future of HR operations in a forward-thinking organisation. You’ll be part of a senior leadership team driving transformation, innovation and better outcomes for our workforce and communities.
Benefits
Lambeth Staff Benefits.
Closing date 1st July 2026 at 11:59pm.
Application Requirements
You will be required to undertake a Cifas check. Further information about Cifas can be found here.
Equal Opportunities
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
AD Resourcing & Operations employer: Lambeth Council
Join Lambeth as an Assistant Director – Resourcing & Operations and be part of a dynamic team dedicated to transforming HR operations in a forward-thinking environment. With a commitment to equity, fairness, and high-quality public service outcomes, you will benefit from a supportive work culture that promotes continuous improvement and employee growth. Enjoy competitive salary increments, hybrid working options, and the opportunity to make a meaningful impact on workforce sustainability and organisational performance in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land AD Resourcing & Operations
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lambeth Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lambeth Council.
We think you need these skills to ace AD Resourcing & Operations
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lambeth Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lambeth Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lambeth Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lambeth Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lambeth Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lambeth Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lambeth Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lambeth Council and how you would contribute to adapting HR strategies.
