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- Tasks: Manage a portfolio of commercial properties and resolve daily management issues.
- Company: Join a leading property management firm in Birmingham, known for its client-focused approach.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction in property management.
- Qualifications: MRICS qualified with experience in commercial property management and service charge management.
- Other info: A full UK driving licence is required; strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Surveyor / Senior Surveyor
Department: Commercial Property Management
Location: Birmingham
Key focus of job:
To provide effective and efficient Property Management of investment properties for key national and local clients, working in association with the existing property management team across the region.
Main tasks:
- To manage an existing portfolio of both national and local clients across the region.
- To resolve day-to-day property management issues professionally and efficiently.
- Service Charge management including annual budgeting and reconciliations.
- Where appropriate consider and provide advice to protect and/or enhance the client\’s asset value.
- To liaise with clients, contractors and tenants on a regular basis and to work closely with Property Management Accounts in ensuring excellent service is provided to all clients.
- Monitor and manage key lease events, ensuring the accuracy of property management databases.
- To facilitate client meetings as required and ensure client requirements are acted upon and their expectations fulfilled.
- To manage relationships with clients and others in the local and regional property market.
- To continually strive to improve working practices and client service delivery for the whole team.
- To represent LSH and the full range of property related services available to clients.
Main capabilities:
Technical Skills
- MRICS Qualified
- Practical understanding of commercial property management.
- Proven track record of managing service charges for multi-let properties.
- Computer Literacy, specifically in Microsoft Office and Property Management databases.
- Full UK Driving Licence
Customer Focus
- Demonstrates a clear understanding of client requirements
- Enjoys the clear confidence and respect of clients
- Collects, reviews and acts upon client feedback
- Researches into current and future client requirements
- Demonstrates an awareness of market trends
Communication Skills
- Capable presenter, both of technical and business matters
- Good communicator internally and externally with client and tenants alike
Personal Qualities
- Presents a professional image when dealing with clients and demonstrates self confidence
- Demonstrates ambition and commitment to self development
- Highly organised
- Manages own time and exercises good commercial judgement to maximise fee earning potential
- Team Player
- Demonstrates business acumen
Organisational Focus
- Seeks to improve personal and team service delivery
- Seeks to improve effectiveness and efficiency of the team
Analytical Reasoning
- Demonstrates good attention to detail by regularly producing carefully prepared, accurate work
- Uses thorough and effective data gathering techniques in all aspects of the work
Interpersonal Skills
- Understands and listens to others’ requirements
- Demonstrates co-operation and willingness to work with others
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Surveyor / Senior Surveyor - Commercial Property Management - Birmingham employer: Lambert Smith Hampton Limited
Contact Detail:
Lambert Smith Hampton Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor / Senior Surveyor - Commercial Property Management - Birmingham
✨Tip Number 1
Network with professionals in the commercial property management sector, especially those based in Birmingham. Attend local industry events or join relevant online forums to connect with potential colleagues and clients.
✨Tip Number 2
Familiarise yourself with the latest trends in commercial property management, particularly in Birmingham. Understanding local market dynamics will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service charges or resolved property management issues in the past. Real-life scenarios can showcase your expertise and problem-solving skills.
✨Tip Number 4
Research StudySmarter and our values to align your approach with our company culture. Showing that you understand our mission and how you can contribute will make a strong impression during the hiring process.
We think you need these skills to ace Surveyor / Senior Surveyor - Commercial Property Management - Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your MRICS qualification and relevant experience in commercial property management. Emphasise your track record with service charge management and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences meet the key focus of the role. Mention your ability to manage client relationships and resolve property management issues efficiently, showcasing your customer focus and communication skills.
Showcase Technical Skills: Clearly outline your technical skills, particularly your proficiency in Microsoft Office and property management databases. Provide examples of how you've used these tools in previous roles to enhance service delivery or improve efficiency.
Highlight Personal Qualities: Demonstrate your personal qualities such as ambition, organisation, and teamwork in your application. Use specific examples to illustrate how you have presented a professional image and managed your time effectively in past positions.
How to prepare for a job interview at Lambert Smith Hampton Limited
✨Showcase Your Technical Skills
Make sure to highlight your MRICS qualification and any practical experience you have in commercial property management. Be prepared to discuss specific examples of how you've managed service charges for multi-let properties.
✨Demonstrate Client Focus
Prepare to talk about how you've successfully managed client relationships in the past. Share instances where you've collected feedback and acted upon it to enhance client satisfaction, showing that you understand their needs.
✨Communicate Effectively
Practice your presentation skills, as you'll need to communicate complex information clearly. Be ready to explain technical matters in a way that clients and tenants can easily understand, showcasing your strong communication abilities.
✨Exhibit Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks effectively. Provide examples of how you've improved team service delivery or efficiency in previous roles, demonstrating your organisational focus.
