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For Companies At a Glance
- Tasks: Manage residential properties, ensuring top-notch service and client satisfaction.
- Company: Join Lambert Smith Hampton, a leading and innovative property consultancy in the UK.
- Benefits: Enjoy a diverse workplace with opportunities for growth and development.
- Why this job: Be part of a customer-focused team that values inclusivity and personal service.
- Qualifications: No specific experience required; just a passion for property management and customer service.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
About us
Lambert Smith Hampton (LSH) is one of the UK\’s leading, and most progressive, property consultancies. LSH Residential provides a personalised service tailored to the requirements of each development, with a dedicated property manager. LSH offers a personal service supported by a specialist nationwide company.
Key Focus of the Job
The Property Manager is responsible for delivering management services to a portfolio of residential and mixed-use buildings and estates. This role involves direct interaction with clients, freeholders, and leaseholders within their portfolio.
The aim is to develop and maintain a motivated, customer-oriented service, ensuring service standards are met in accordance with Lambert Smith Hampton Estate Management policies, legislative, regulatory, and best practice requirements.
Responsibilities & Duties
Summary:
- Property inspections and reports
- Managing budgets and client accounts
- Handling building, directors, and officers insurance
- Organising meetings such as EGMs, AGMs, directors, and residents meetings
- Correspondence and administration
- Addressing breaches of lease
- Managing contractors
- Property sales and lease assignments
- Handling complaints
We value a diverse and inclusive working environment at Lambert Smith Hampton. We celebrate different perspectives and insights from various cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other protected characteristic.
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Property Manager - Residential Property Management - Exeter employer: Lambert Smith Hampton Limited
Contact Detail:
Lambert Smith Hampton Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Residential Property Management - Exeter
✨Tip Number 1
Familiarise yourself with the local property market in Exeter. Understanding the specific challenges and opportunities in residential property management in this area will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join relevant online forums to connect with others in the industry, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your customer service skills. Since the role involves direct interaction with clients and leaseholders, be prepared to share examples of how you've successfully managed client relationships in the past.
✨Tip Number 4
Stay updated on property management regulations and best practices. Showing that you are knowledgeable about current legislation and industry standards will highlight your commitment to excellence in the role.
We think you need these skills to ace Property Manager - Residential Property Management - Exeter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Manager at Lambert Smith Hampton. Tailor your application to highlight relevant experience in property management, client interaction, and budget handling.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved managing residential properties or working with clients and contractors. Use specific examples to demonstrate your skills in communication, problem-solving, and customer service.
Showcase Your Knowledge: Mention your understanding of property management legislation and best practices in your application. This shows that you are not only qualified but also proactive in staying informed about industry standards.
Personalise Your Cover Letter: Craft a cover letter that reflects your personality and enthusiasm for the role. Address it to the hiring manager if possible, and explain why you want to work specifically for Lambert Smith Hampton and how you align with their values of diversity and inclusion.
How to prepare for a job interview at Lambert Smith Hampton Limited
✨Know Your Portfolio
Familiarise yourself with the types of properties you will be managing. Understand the specific needs and challenges of residential and mixed-use buildings, as this will show your potential employer that you are prepared and knowledgeable about the role.
✨Demonstrate Customer Service Skills
Since the role involves direct interaction with clients, freeholders, and leaseholders, be ready to discuss your previous experiences in customer service. Highlight how you have successfully resolved issues and maintained positive relationships in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as how you would handle a complaint from a resident or manage a budget. Think of specific examples from your past experience that demonstrate your skills in these areas.
✨Show Your Understanding of Regulations
Research relevant legislation and best practices in property management. Being able to discuss these regulations confidently will demonstrate your commitment to compliance and your ability to uphold the standards expected by Lambert Smith Hampton.
