At a Glance
- Tasks: Manage operations of a prestigious mixed-use estate in Plymouth, ensuring compliance and efficiency.
- Company: Join Lambert Smith Hampton, a leader in property management with a commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Ideal for those looking to step up from single building management to multi-building estates.
- Why this job: Be part of a dynamic team managing an iconic estate blending heritage with modern needs.
- Qualifications: Experience in estate management, strong budget skills, and IOSH certification required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Royal William Yard, Plymouth
Employment Type: Full-Time
Reports to: Regional Facilities Manager, Property Surveyor / Client Representative
About the Role:
We are seeking a proactive and highly capable individual with proven experience managing multi-building estates or similar. We are open to those wishing to step up from managing single building estates to multi-building estates. An exceptional opportunity has arisen for an experienced Estate & Facilities Manager to oversee the operations of Royal William Yard, a prestigious Grade I Listed mixed-use estate located at the gateway to Plymouth Harbour. This flagship development blends heritage architecture with vibrant commercial, residential, and leisure spaces, offering a unique and dynamic working environment.
Key Responsibilities:
- Develop and maintain strong, professional relationships with the client, client agents, and commercial occupiers.
- Lead the preparation and management of multiple service charge budgets, ensuring accurate forecasting and cost control.
- Monitor and report on service charge expenditure, identifying efficiencies and ensuring value for money.
- Ensure full compliance with Health & Safety legislation, emergency procedures, and safe working practices across the estate.
- Proactively procure and manage contractors, ensuring high standards of delivery and compliance with estate protocols.
- Conduct monthly compliance audits and maintain accurate records.
- Oversee all contractor activities within the estate boundary, including issuing permits to work and supervising performance.
- Maintain the estate's historic integrity while supporting modern operational needs.
Essential Requirements:
- Proven professional experience managing a mixed-use, single or multi-building estate—experience with Grade I Listed or heritage properties is desirable but not essential.
- Strong budget and utility management skills with a proven track record of financial accountability.
- Excellent customer service and stakeholder engagement skills.
- Sound knowledge of building services, facilities management, and estate operations.
- IOSH Managing Safely certification required; NEBOSH qualification preferred.
- Professional development in facilities, property, or built environment disciplines.
What we're offering:
- The opportunity to manage one of the South West's most iconic estates.
- A collaborative and supportive working environment.
- Competitive salary and benefits package.
- Opportunities for professional development.
We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
Estate & Facilities Manager - Commercial Property Management - Plymouth employer: Lambert Smith Hampton Limited
At Lambert Smith Hampton, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that values diversity and inclusion. As the Estate & Facilities Manager at the iconic Royal William Yard in Plymouth, you will enjoy a competitive salary, comprehensive benefits, and ample opportunities for professional development while managing a prestigious mixed-use estate that beautifully blends heritage with modernity.
Contact Details:
Lambert Smith Hampton Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Estate & Facilities Manager - Commercial Property Management - Plymouth
✨Tip Number 1
Familiarise yourself with the Royal William Yard and its unique features. Understanding the heritage and operational needs of this Grade I Listed estate will help you demonstrate your commitment and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the property management sector, especially those with experience in managing mixed-use estates. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with budget management and cost control in detail. Be ready to share specific examples of how you've successfully managed service charge budgets and identified efficiencies in previous roles.
✨Tip Number 4
Brush up on your knowledge of health and safety legislation relevant to facilities management. Being able to articulate your understanding of compliance and safe working practices will show that you're proactive and well-prepared for the responsibilities of the role.
We think you need these skills to ace Estate & Facilities Manager - Commercial Property Management - Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in managing multi-building estates or similar roles. Emphasise any experience with heritage properties and your budget management skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for facilities management and your understanding of the unique challenges associated with managing a Grade I Listed estate. Mention specific examples from your past experience that demonstrate your capabilities.
Highlight Relevant Qualifications:Clearly list your qualifications, especially your IOSH Managing Safely certification and any other relevant training. If you have NEBOSH qualifications, make sure to mention them as well.
Showcase Customer Service Skills:In your application, provide examples of how you've successfully engaged with clients and stakeholders in previous roles. This is crucial for demonstrating your ability to maintain strong professional relationships.
How to prepare for a job interview at Lambert Smith Hampton Limited
✨Know the Estate Inside Out
Before your interview, take some time to research Royal William Yard. Familiarise yourself with its history, architecture, and current operations. This will not only show your genuine interest but also help you discuss how you can maintain its historic integrity while managing modern needs.
✨Demonstrate Financial Acumen
Given the role's emphasis on budget management, be prepared to discuss your experience with service charge budgets and financial accountability. Bring examples of how you've successfully managed costs and identified efficiencies in previous roles.
✨Showcase Your Stakeholder Engagement Skills
The ability to build strong relationships is crucial for this position. Think of specific instances where you've effectively engaged with clients, contractors, or commercial occupiers. Highlight your customer service skills and how they contributed to successful outcomes.
✨Prepare for Compliance Questions
Health & Safety compliance is a key responsibility. Brush up on relevant legislation and be ready to discuss how you've ensured compliance in past roles. Consider sharing experiences where you conducted audits or managed contractor activities to illustrate your proactive approach.
