Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage credit control for residential properties and support leaseholders with their queries.
- Company: Join one of the UK's largest estate management companies in a dynamic team.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Kickstart your career in property management while making a real difference for clients.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Enjoy a vibrant office culture and opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
To provide support to a national estate management company specialising in residential block management. LSH Residential is one of the largest block management companies in the country dealing with the management of leasehold communal areas on behalf of major developer clients, independent landlords and resident management companies. Credit control manages the payment and processing of leasehold service charges and provides support and advice to leaseholders and clients. Property sales enquiries, from point of sale to completion, administration of management companies, assistance with Land Registry registrations and much more.
Duties & Responsibilities
- Successfully completing the company credit control training programme
- Managing the credit control procedure for a property portfolio
- Taking telephone payments accurately and efficiently
- Complying with the requirements of the General Data Protection Regulations (GDPR) at all times
- Liaising with Property Managers throughout the Residential Property Management division
- Corresponding with solicitors and communicating with internal departments
- Answering leaseholder queries, liaising with solicitors as required
- Responding to external and internal emails in a timely manner
- Taking part in monthly conference calls with Property Managers
- Working co-operatively with all members of the credit control team
- Assisting in producing weekly and monthly reports as required
- Completing all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the head of credit control
General
- To undertake all duties usually associated with leasehold property management, in accordance with agreed company procedures, the management agreements and the legal documentation in place.
- To carry out all duties within ARMA guidelines and RICS code of practice
- To ensure that FCA regulation guidelines are adhered to in all working practices and behave in accordance with these rules and Treating the Customer Fairly guidelines
- To be courteous and professional in all dealing with clients, customers, contractors and general public
- To be punctual at all times and ensure that you are dressed in accordance with the Dress Code
- To be an active team member
- To endeavour to remain informed of new relevant legislation and best practice guidelines.
Equal Employment Opportunity Statement
We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
Application Consideration
We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.
Privacy Notice
By submitting your application, you acknowledge that your personal data may be shared with other Lambert Smith Hampton Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy.
Credit Controller - Residential Property Management Accounts - Hull in Bristol employer: Lambert Smith Hampton Limited
Contact Detail:
Lambert Smith Hampton Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Residential Property Management Accounts - Hull in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the property management sector, especially those who work at LSH. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for credit controllers. Practise your answers and think about how your skills match the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with potential employers, let them know why you’re excited about working in residential property management. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller - Residential Property Management Accounts - Hull in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience in credit control or property management, and don’t forget to mention your skills in communication and teamwork!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in residential property management and how your background makes you a great fit for our team.
Showcase Your Attention to Detail: As a Credit Controller, attention to detail is key. In your application, give examples of how you've successfully managed tasks that required precision and accuracy. This will show us you’re ready for the role!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s super easy and ensures your application gets to the right people quickly. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Lambert Smith Hampton Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and residential property management. Familiarise yourself with terms like leasehold service charges and GDPR. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Dress to Impress
Since this is an office-based role, dress smartly for your interview. A professional appearance can make a great first impression. Remember, you want to convey that you take the opportunity seriously and are ready to represent the company well.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. Think about examples from your past experiences where you've demonstrated these skills. This will help you articulate your thoughts clearly during the interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics or how success is measured in the credit control department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
