At a Glance
- Tasks: Manage residential properties, ensuring top-notch service and client satisfaction.
- Company: Join Lambert Smith Hampton, a leading and progressive property consultancy in the UK.
- Benefits: Diverse and inclusive workplace with opportunities for career growth.
- Other info: Be part of a supportive team that values diverse perspectives.
- Why this job: Make a real difference in people's lives by managing their homes and communities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
About us Lambert Smith Hampton (LSH) is one of the UK's leading, and most progressive, property consultancies. LSH Residential provide a personalised service tailored to the requirements of each development, which is allocated a specific property manager. LSH offer a personal service which benefits from the advantages of support and assistance from a specialist nationwide company.
Key Focus of the Job
The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio. To develop and maintain a motivated and customer orientated service and ensure that service standards are achieved within the Lambert Smith Hampton Estate Management's company policy, and that legislative and regulatory and best practice requirements are met.
Responsibilities & Duties Summary
- Property Inspections and Maintenance: Inspections and Reports
- Finance: Budgets and Client Accounts
- Insurance: Building, Directors and Officers insurance
- Meetings: EGMs, AGMs, Directors; and Residents meetings
- Correspondence and Administration
- Breaches of the Lease
- Contractors
- Property Sales (Assignment of the Lease)
- Complaints
We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience. By submitting your application, you acknowledge that your personal data may be shared with other Lambert Smith Hampton Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy.
Property Manager - Residential Property Management - Birmingham employer: Lambert Smith Hampton Limited
At Lambert Smith Hampton, we pride ourselves on being a leading property consultancy that fosters a dynamic and inclusive work culture. As a Property Manager in Birmingham, you will benefit from tailored support and development opportunities within a collaborative environment, ensuring your career growth while delivering exceptional service to our clients. Join us to be part of a forward-thinking team that values diversity and empowers employees to thrive in their roles.
Contact Details:
Lambert Smith Hampton Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Residential Property Management - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lambert Smith Hampton and understanding their values and services. Tailor your responses to show how your experience aligns with their focus on personalised service and customer orientation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience with property inspections, finance management, and client relations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the LSH team and contributing to their mission.
We think you need these skills to ace Property Manager - Residential Property Management - Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in residential property management and any relevant qualifications. We want to see how your skills align with what we do at Lambert Smith Hampton!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how you can contribute to our team. Keep it personal and engaging, just like the service we provide.
Showcase Your Customer Service Skills:As a Property Manager, you'll be the face of our company to clients and leaseholders. Make sure to highlight any customer service experience you have. We love candidates who can demonstrate a commitment to excellent service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all relevant roles within the Lambert Smith Hampton group. Plus, it’s super easy!
How to prepare for a job interview at Lambert Smith Hampton Limited
✨Know Your Portfolio
Before the interview, take some time to research residential property management and understand the specific portfolio you might be managing. Familiarise yourself with common issues faced in property management, such as maintenance challenges and tenant relations. This will show your potential employer that you're proactive and knowledgeable.
✨Demonstrate Customer Orientation
Since the role involves direct interaction with clients and leaseholders, prepare examples of how you've successfully managed customer relationships in the past. Think about times when you went above and beyond to meet client needs or resolve complaints. This will highlight your commitment to providing excellent service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, you might be asked how you would handle a complaint from a leaseholder or manage a property inspection. Practise articulating your thought process clearly and confidently, showcasing your ability to think on your feet.
✨Understand Compliance and Best Practices
Familiarise yourself with the legislative and regulatory requirements relevant to property management. Be prepared to discuss how you would ensure compliance within your portfolio. Showing that you understand the importance of adhering to best practices will demonstrate your professionalism and readiness for the role.
