Assistant Building Manager - Residential Property Management - Indigo Peterborough

About the Role: The role of Assistant Building Manager at Indigo is to pro-actively assist the Building Manager in the smooth and efficient management of the general building and occupation of rooms for residential purposes within the building. The Assistant Building Manager will assist the Building Manager in ensuring Indigo and LSH Residential’s standards of building management are applied to the communal areas, the fabric of the building and the designated rooms for occupancy. The Assistant Building Manager will work closely with the Building Manager, along with regular and ad hoc maintenance contractors attending site, reporting all issues directly to the Building Manager. To provide a proactive service in respect of Building Management at Indigo working closely with the Building Manager, LSH Residential Property Manager, Regional Head of Residential Property Management and the wider Property Management Team. To ensure the highest level of compliance in respect of Fire, Health and Safety and Statutory Legislation at the building.

Key Responsibilities:

• Property Maintenance, Inspections and Reports
• Administration
• Contractors

General Details:

Property Maintenance, Inspections and Reports:

• Functional Testing of Fire Safety Equipment (training will be provided)
• Minor maintenance repairs to communal areas as agreed and appropriately risk-assessed by the Building Manager
• To carry out inspections of the communal areas and car parks and report their findings to the Building Manager for remediation as necessary
• To carry out pre and post-tenancy apartment inspections and arrange minor repairs and refurbishment eg paint touch-ups as required
• Litter picking, plant watering and general tidying of the communal areas as required
• To ensure refuse collections schedules are adhered to and managed
• Arrange provision of additional items (signs, lights etc) required as instructed by the Building Manager
• Other reasonable tasks as instructed by the Building Manager from time to time
• Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course.
• Arrange testing of lifting equipment and abseiling points

Administration:

• A basic knowledge and proficiency in the use of computer applications such as word processing, excel spreadsheets and database management is required.
• To provide cover for the Building Manager’s periods of annual leave or sickness absence, responding to Tenant’s queries or requests by reference to the appropriate LSH Residential Property Manager
• To attend meetings with the Building Manager, the LSH Residential Property Manager with responsibility for the Indigo Building, Regional Head of Residential Property Management and the wider Property Management Team as required
• To be conversant with the Fixflo and Datastation systems (training will be given) and to record small works instructed and actioned.
• To be responsible for ensuring appropriate compliance documentation is kept up to date on the systems
• As instructed by the Building Manager, to circulate correspondence to Residents regarding Health/Safety, Fire Regulations, parking etc
• The Assistant Building Manager will obtain approval from the Building Manager for any proposed Client costs

Contractors:

• To meet with contractors to ensure the conditions of their works orders are adhered to and inspect works after they have been carried out
• To liaise with out of hours emergency repair service if required
• To advise the Building Manager or relevant Administrator of any new contractors to ensure they are included in the Approved Contractors’ Database
• To report to the Building Manager promptly any concerns regarding contractors’ performance and / or behaviour

General:

• Undertake all duties usually associated with PRS property management, in accordance with agreed company procedures, the management agreements and the legal documentation in place.
• To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Branch Manager
• Be courteous and professional in all dealing with clients, customers, contractors and general public
• Be punctual at all times and ensure that you are dressed in accordance with the Dress Code
• Be an active team member; motivating and encouraging development of any assistants working with you in the management of your portfolio
• Endeavour to remain informed of new relevant legislation and best practice guidelines.
• Demonstrate good attention to detail by regularly producing carefully prepared, accurate work
• Use thorough and effective data gathering techniques in all aspects of your work

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.