At a Glance
- Tasks: Manage residential properties, coordinate maintenance, and ensure compliance with regulations.
- Company: Dynamic property management firm in Richmond, Surrey.
- Benefits: Competitive salary, performance bonus, and growing holiday allowance.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Join a supportive team and make a real impact in property management.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Location: Richmond, Surrey
Salary: £35,000 - £40,000 per annum + Performance Bonus
Hours: Monday to Friday, 9am-5:30pm - 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided)
Holiday: 20 days initially (rising to 25 days) + Bank Holidays
Start Date: Immediate start available (Latest start: late August / early September 2026)
About the Role
We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of our busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands‑on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast‑paced environment and enjoys building strong relationships with landlords, tenants, and contractors.
Key Responsibilities
- Daily Operations: Manage the day-to-day running, general administration, and electronic record‑keeping for your assigned portfolio.
- Maintenance & Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects.
- Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI).
- Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions.
- Tenancy Lifecycle: Manage end‑of‑tenancy processes, including check‑outs, deposit negotiations, and property turnarounds.
- Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally.
- Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports.
What We Are Looking For
- Experience: Proven property management experience within a residential lettings environment is essential.
- Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience.
- Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently.
- Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook.
- Attributes: A smart, well‑presented team player who can also work autonomously.
- Licence: A clean, valid driving licence is required to conduct property inspections.
What We Offer
- Competitive base salary up to £40k plus bonus potential.
- Growing holiday allowance from 20 to 25 days over time.
- A supportive, collaborative team environment.
PROPERTY MANAGER employer: Lamb Personnel Ltd
Join our dynamic team in Richmond, Surrey, where we prioritise a supportive and collaborative work culture that fosters professional growth. As a Property Manager, you'll enjoy competitive salary packages, increasing holiday allowances, and the opportunity to build meaningful relationships within a fast-paced environment. We are committed to your success and well-being, making us an excellent employer for those seeking a rewarding career in property management.