At a Glance
- Tasks: Support a busy Sales Centre and manage a diverse property portfolio.
- Company: Dynamic property management firm in South West London.
- Benefits: Monday to Friday hours, hands-on experience, and training provided.
- Why this job: Perfect for organised individuals who thrive in a fast-paced environment.
- Qualifications: Experience in property administration or management is a plus.
- Other info: Great opportunity for career growth and teamwork.
My client is seeking an organised, proactive Administrator & Property Portfolio Assistant to join their South West London regional Sales Centre in Richmond; working Monday to Friday, 9am-6pm. This varied role supports the flagship Sales Centre, manages a small private portfolio of commercial and residential properties, and provides Executive Assistant support to the Directors. It is a busy, hands-on position ideal for someone with experience in property administration, sales, lettings or property management who enjoys juggling priorities and keeping everything running smoothly and learning on the job.
Key Responsibilities:
- Sales Office Administration
- Provide full administrative support, delivering excellent customer service
- Handle calls, emails, applicant registrations and website updates
- Prepare market appraisals, sales contracts and property-related correspondence
- Produce window cards, property particulars and assist with advertising
- Manage AML checks on clients and purchasers (Smart Search and manual)
- Ensure the office stays compliant for GDPR & AML
- Coordinate the company photographer’s diary
- Occasionally help to compile weekly and monthly sales statistics
- Maintain electronic and paper files
- Manage tenants and maintenance for a small commercial and residential portfolio
- Support serviced offices and commercial tenants
- Liaise with contractors for repairs, renovations and emergencies
- Assist with new and change of tenancies, leases and agreements
- Work with accountants on quarterly service charges
- Liaise with insurance brokers for renewals and claims
- Maintain property files, warranties and key management
- General office and company administration
- Manage utilities, invoices and service provider contracts (e.g. Reapit, SmartSearch, FCS Compliance)
- Oversee office supplies and service contracts (security, fire alarms, IT)
- Manage office inbox (GDPR, AML, unsubscribes)
- Reception duties as required
- Provide diary reminders and organisational support to the Directors
About You
- Experience in property sales, lettings or property management (ideal but not essential)
- Excellent time management and organisational skills
- Confident using MS Word, Excel and Outlook
- High attention to detail with strong written English and numeracy
- Calm problem-solver, comfortable dealing with contractors, tenants and senior stakeholders
- Proactive, practical and dependable with a can-do attitude
- Reapit CRM experience is an advantage
This role description is a guide and not exhaustive; flexibility and teamwork are key, training & support will be given.
Office Administrator & Property Assistant employer: Lamb Personnel Ltd
Contact Detail:
Lamb Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator & Property Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for an Office Administrator & Property Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in property administration and customer service. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to property management and administration. Think about examples from your past experiences that highlight your organisational skills and ability to juggle priorities – this will help you stand out!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are keen to join us. Tailor your application to highlight your experience in property sales, lettings, or management to catch our eye.
We think you need these skills to ace Office Administrator & Property Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant property administration or customer service experience to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in this position and how your background aligns with our needs. Be sure to mention your organisational skills and proactive attitude, as these are key for this role.
Show Off Your Attention to Detail: Since this role involves managing various tasks and documents, it’s crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before submitting it to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Lamb Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Office Administrator & Property Assistant role. Familiarise yourself with property administration, sales, and lettings terminology. This will help you speak confidently about your relevant experience and how it aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires excellent time management and organisational skills, prepare examples from your past experiences where you successfully juggled multiple tasks. Be ready to discuss how you prioritised your workload and kept everything running smoothly, as this will demonstrate your fit for the busy, hands-on nature of the job.
✨Brush Up on Tech Skills
The job mentions a need for proficiency in MS Word, Excel, and Outlook, so be prepared to discuss your experience with these tools. If you have any experience with Reapit CRM, definitely highlight that too! You might even want to practice using these applications before the interview to feel more confident.
✨Be Ready to Problem-Solve
As a calm problem-solver, you’ll need to show that you can handle unexpected situations. Think of a time when you dealt with a tricky issue involving contractors or tenants. Prepare a concise story that showcases your ability to stay composed and find practical solutions, which is crucial for this role.