Ops & Accounts Assistant — Hybrid Role, Bonus & 22 Days Leave in London

Ops & Accounts Assistant — Hybrid Role, Bonus & 22 Days Leave in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Lamb Personnel Ltd

At a Glance

  • Tasks: Support accounts and admin tasks, manage ledgers and payments.
  • Company: Join a friendly team at Lamb Personnel in Kew.
  • Benefits: Enjoy hybrid work, performance bonuses, and 22 days leave.
  • Other info: Great opportunities for team outings and career development.
  • Why this job: Be part of a supportive team and grow your skills.
  • Qualifications: 2 years experience in accounts and strong IT skills.

The predicted salary is between 30000 - 40000 £ per year.

Lamb Personnel ltd is seeking an Operations and Accounts Assistant to join their friendly team in Kew (Richmond). The role involves providing essential accounts and administrative support, including managing sales/purchase ledgers and creditor payments.

Candidates should have a minimum of 2 years of experience in a similar role and excellent IT skills.

The position offers a full-time schedule with the possibility of hybrid working after learning the role, as well as perks like team outings and performance bonuses.

Ops & Accounts Assistant — Hybrid Role, Bonus & 22 Days Leave in London employer: Lamb Personnel Ltd

Lamb Personnel Ltd is an excellent employer that fosters a supportive and collaborative work culture in the picturesque location of Kew, Richmond. With opportunities for hybrid working, generous benefits including performance bonuses, and a focus on employee growth through team outings and professional development, this role as an Ops & Accounts Assistant promises a rewarding and fulfilling career path for those looking to make a meaningful impact.

Lamb Personnel Ltd

Contact Details:

Lamb Personnel Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ops & Accounts Assistant — Hybrid Role, Bonus & 22 Days Leave in London

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Lamb Personnel Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Lamb Personnel Ltd before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Ops & Accounts Assistant — Hybrid Role, Bonus & 22 Days Leave in London

Accounts Management
Sales Ledger Management
Purchase Ledger Management
Creditor Payments
Administrative Support
IT Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Lamb Personnel Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Lamb Personnel Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Lamb Personnel Ltd!

How to prepare for a job interview at Lamb Personnel Ltd

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.