At a Glance
- Tasks: Schedule engineers, provide help desk support, and manage client reports.
- Company: Established fire protection company with a focus on quality service.
- Benefits: Competitive salary, pension scheme, training opportunities, and free parking.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a forward-thinking team and make a real impact in a dynamic role.
- Qualifications: Strong communication, organisational skills, and IT proficiency required.
The predicted salary is between 28000 - 28000 £ per year.
Kingston upon Thames
Salary: £28,000 per annum rising to £29,000 following successful completion of a 6-month probation period.
40 hours per week, Monday to Friday 8am to 5pm
Benefits include pension scheme, annual leave entitlement, training opportunities and free on-site parking.
Established and growing fire protection company based in Kingston upon Thames, delivering high-quality service and support to clients across London and the South East.
This role would suit an adaptable, reliable and enthusiastic individual with strong administrative experience who is looking to join a forward-thinking business in a varied and interesting position.
The role will involve:
- Scheduling and arranging engineers’ jobs
- Processing engineers’ job calls and producing client reports
- Inputting data into our main database system
- Providing help desk support by the phone to our customers and engineers
- Purchasing materials and raising engineers purchase orders
- Other general office duties
You will have…
- Excellent communication skills and ability to work on own initiative
- Diary management and database experience
- Excellent organisational skills
- Excellent phone manner
- Ability to multi-task and manage your time and workload efficiently, working to deadlines
- Confidence and the ability to build rapport with peers internally and externally
- Strong IT skills; Outlook, Word, Excel etc, plus excellent typing skills
- The ability to work independently and in a team
- Previous experience in scheduling engineers or field-based teams (preferred)
- Knowledge of fire alarm systems or electrical industry experience (desirable but not essential)
Ideally you should live within a 10 mile radius of Kingston upon Thames.
Engineer Scheduler & Help Desk Coordinator employer: Lamb Personnel ltd
Join a dynamic and growing fire protection company in Kingston upon Thames, where your role as an Engineer Scheduler & Help Desk Coordinator will be pivotal in delivering exceptional service to clients across London and the South East. With a supportive work culture that values adaptability and enthusiasm, you will benefit from a competitive salary, comprehensive training opportunities, and a pension scheme, all while enjoying the convenience of free on-site parking. This is an excellent opportunity for personal and professional growth in a forward-thinking environment.
