At a Glance
- Tasks: Lead operations, drive growth, and manage partnerships for Lalamove in London.
- Company: Join a fast-growing logistics company making delivery simple and impactful.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to innovation and community impact.
- Why this job: Be part of a mission to revolutionise delivery and connect communities.
- Qualifications: Bachelor's degree and 8+ years of management experience in a start-up or logistics.
The predicted salary is between 60000 - 80000 £ per year.
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
Currently, we are looking for a high-caliber individual to join as City Manager, London. The incumbent will lead the team to scale Lalamove and drive growth to achieve the ultimate goal of making Lalamove the leading intra-city delivery platform in the UK.
What you’ll do:
- Operations Management: deploy and manage driver operations, customer service, sales operations and marketing activities based on Lalamove standards. Implement local and global initiatives and SOPs.
- Partnership Management: execution of regional and local partnerships to ensure consistent business user base growth at city level.
- Business Development: oversee the business development of the platform. Acquire users and grow the business. Develop and cultivate strategic partnerships with customers and other stakeholders. Work closely with marketing both online and offline, and actively take part in spearheading local strategy.
- Operations performance: identify and enforce best practices. Ensure high service standards are maintained across all operational metrics.
- Financial control: budget, forecast and align business needs with control of operating expenses.
What We Seek:
- Execution driven to implement and maintain strong business operations locally.
- Structured mindset to prioritize projects, initiatives, tasks and deployments in order to achieve operational excellence with a high level of efficiency.
- Data-driven to drive the local performance with object manage budgets and P&L and costs.
- Integrity and leadership: to make the right decisions for the business, go the extra mile to grow user and driver bases locally and lead and motivate others.
- Strong communicator: to be able to articulate ideas clearly and succinctly and use a structured approach with proven ability to create a framework which facilitates effective communication between departments.
What You'll Need:
- Minimum Bachelor's Degree from a reputable university.
- More than 8 years management experience in a start-up environment or similar industry (O2O / eCommerce/ logistics).
- Strategic thinker, able to see the big picture and achieve goals by breaking down the process and making suggestions on how to improve the process necessary to drive the agreed strategy.
- Must act independently by taking initiative in projects, offer strategies.
- Proactive approach is essential to the success of this role.
- Proven track‑record in Management skills in the UK.
- Exceptional communication and negotiation abilities with strong organizational skills and capacity to work under pressure.
- Strong alignment to our company's core values of passion, grit, humility and execution.
City Manager in London employer: Lalamove
At Lalamove, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a City Manager in London, you will not only lead a dynamic team but also have access to unparalleled growth opportunities within a rapidly expanding global company. With a strong emphasis on innovation and community impact, Lalamove offers a unique chance to make a meaningful difference while enjoying competitive benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land City Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Lalamove and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Lalamove!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Lalamove keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace City Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Lalamove:This is your chance to really connect with the team at Lalamove. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Lalamove
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Lalamove.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Lalamove that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Lalamove. Show them you’re not just focused on the day-to-day but also have a strategic mindset!