At a Glance
- Tasks: Manage guest experiences and ensure a vibrant atmosphere in our unique venues.
- Company: Join The Breakfast Group, a leader in London's hospitality scene with over 30 years of experience.
- Benefits: Enjoy competitive pay, weekly wages, free meals, and a 50% staff discount across all venues.
- Other info: Work in vibrant venues like Laki Kane and FAM Bar, just moments from Oxford Street.
- Why this job: Be part of a fun team and grow your career in a dynamic environment.
- Qualifications: Experience in guest management, strong communication skills, and a passion for hospitality.
The predicted salary is between 29250 - 35750 £ per year.
The Breakfast Group was founded in 1991 and for over 30 years have operated some of the most vibrant and unique venues in London, bringing passion for creating experiences by designing memorable spaces for busy Londoners to meet, greet and have much-needed catch-ups. Our front of house, back of house, and back-office teams reflect this passion, bringing flair and creativity to each venue to serve fantastic food, drinks, and ambience to everyone who walks through our doors.
We are currently looking for an enthusiastic Duty Manager to join our fantastic team at The Breakfast Group and have the opportunity to grow within our expanding group of venues.
What are we looking for from ideal candidate?
- Experience in managing guest experience, complaint handling and atmosphere management
- Confident understanding of UK licensing, food hygiene and health and safety legislation
- Interest in self-development and growth
- Ability to close and open and operate business to required standard
- Willingness to support and drive business strategies
- Strong organisational and problem-solving skills
- Excellent communication skills
- Extraordinary attention to detail
- Ability to work under pressure
What we offer in exchange?
- A competitive, industry leading salary package
- Weekly pay
- Healthy work-life balance
- Pension scheme
- Fun working environment
- 45 hours per week contract
- Free meals on shift
- Share of service charge
- 50% staff discount across every site of the group
- An opportunity to develop your role and grow with the group
- Ongoing personal development structure to provide you with career guidance
The Venue Located just moments from Oxford Street, Laki Kane is Central London’s tropical escape - a vibrant late-night cocktail bar where immersive island energy meets the spirit of the Caribbean. Built on the foundations of Burlock’s legendary rum collection, Laki Kane brings together award-winning cocktails, theatrical serves, live DJs, and tropical interiors inspired by the world of tiki and rum culture.
If this sounds like a role for you please get in touch as soon as possible to discuss the opportunity further.
Duty Manager employer: Laki Kane / FAM
The Breakfast Group is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Central London. With a strong focus on employee growth and development, we provide ongoing personal development opportunities, competitive salaries, and a healthy work-life balance, all while working in unique venues that celebrate creativity and flair. Join us at Laki Kane or FAM Bar, where you can enjoy a fun atmosphere, free meals on shift, and a generous staff discount across our award-winning sites.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Laki Kane / FAM. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Laki Kane / FAM
Don't be shy about reaching out to Laki Kane / FAM directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Laki Kane / FAM and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Laki Kane / FAM
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
