At a Glance
- Tasks: Ensure safety and security while providing excellent customer service at Lakeside Village.
- Company: Join a vibrant team dedicated to creating a safe and welcoming environment.
- Benefits: Enjoy a company pension, free uniform, and access to training opportunities.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
- Why this job: Be the hero who keeps our community safe and secure while gaining valuable experience.
- Qualifications: Must hold a valid front-line SIA Licence; fitness and strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Security/ Guest services officer required at Lakeside Village.
Responsibilities
- Daily security operations at the site, CCTV monitoring, and patrols, along with customer service and contractor management.
- Work closely with the centre management team on day-to-day operations and event security; flexible to varied shift patterns, including days, weekends, and nights.
- Key holding and management
- Crisis management and evacuation
- Health and safety inspections/audits
- Daily checks to ensure the centre is safe and free of potential risk of accidents to users
- Centre operations and event management
- Spot and stop all suspicious or potential criminal activity; retain full control of a situation with confidence until arrival of other colleagues and/or emergency services
- Confident speaking on the phone and radio
Qualifications
- A valid front-line SIA Licence is required for the role (examples include Door Supervisor, Security Guarding, or Close Protection). A CCTV licence is desirable.
- A reasonable level of fitness is required, as you will spend the majority of your shift on your feet patrolling the outlet.
- Smart appearance and attention to detail, along with the ability to use your own initiative.
- The candidate must be well-organised and possess good written and verbal skills to maintain accurate and up-to-date records of business activity.
Benefits
- Company pension, free uniform, access to training and development opportunities, and overtime
Security and Guest Services Officer in Doncaster employer: Lakeside Village
Lakeside Village is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on training and development, we offer our Security and Guest Services Officers opportunities to enhance their skills while working in a dynamic environment that values teamwork and customer service. Our commitment to health and safety, along with a supportive management team, ensures that you can thrive in your role while contributing to a safe and enjoyable experience for all visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Security and Guest Services Officer in Doncaster
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security and Guest Services Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Lakeside Village. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security and Guest Services Officer candidates.
✨Directly Apply to Lakeside Village
Don’t forget to apply for the Security and Guest Services Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Lakeside Village.
We think you need these skills to ace Security and Guest Services Officer in Doncaster
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Lakeside Village. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Lakeside Village.
How to prepare for a job interview at Lakeside Village
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Lakeside Village.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Lakeside Village.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Lakeside Village.
