At a Glance
- Tasks: Lead and motivate the sales team to exceed targets and deliver excellent customer service.
- Company: Join a dynamic retail environment focused on growth and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for personal development.
- Other info: Enjoy a vibrant store atmosphere with opportunities for career advancement.
- Why this job: Make a real impact by coaching a passionate team and enhancing customer experiences.
- Qualifications: Retail experience at Supervisor level and a passion for outstanding customer service.
The predicted salary is between 25000 - 30000 £ per year.
We’re on the lookout for a Supervisor who will lead and motivate the sales team to exceed targets, deliver excellent customer service, support colleague development, and ensure the smooth day-to-day running of the store. This is a 40-hour contract. Candidates must be flexible to work on weekdays, weekends and bank holidays.
What You Will Be Doing
The Supervisor role is an important function in the store’s leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI’s, and deliver first-class customer service. You’ll do this by influencing and nurturing a professional and enjoyable store environment, encouraging a winning mentality in service and selling, all whilst championing colleague engagement and leading by example.
The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves. Aside from this, the Supervisor will also assist with managing some operational, compliance and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes.
Required Skills And Experience
- Previous experience in a retail position at Supervisor or Key Holder level is essential for this role
- A genuine passion for delivering outstanding customer service is essential
- Experience in managing stock, operations and visual merchandising is highly desirable
- Proven ability to consistently prioritise customer service while achieving excellent sales results
- Experience with coaching and training individual KPI performance
To Apply: Please hand your CV into store or email to ralph.donovan@ctshirts.co.uk
Supervisor – 40 Hours employer: Lakeside Shopping Centre
Join a dynamic retail environment where your leadership will inspire a passionate sales team to achieve exceptional results. As a Supervisor, you will benefit from a supportive work culture that prioritises employee development and offers flexible working hours, including weekends and bank holidays. With a focus on outstanding customer service and a commitment to colleague engagement, this role provides a unique opportunity for personal growth and career advancement within a thriving store atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor – 40 Hours
✨Tip Number 1
Get to know the store and its vibe before your interview. Pop in, chat with the team, and see how they interact with customers. This will help you understand their culture and show that you're genuinely interested.
✨Tip Number 2
Prepare some examples of how you've motivated a team or delivered excellent customer service in the past. We want to hear about your experiences, so think of specific situations where you made a difference!
✨Tip Number 3
Show off your passion for retail! Talk about your favourite products and how you would engage customers. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace our tools for success.
We think you need these skills to ace Supervisor – 40 Hours
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous retail experience, especially in supervisory roles, and showcase your passion for customer service.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Supervisor role. Share specific examples of how you've motivated teams or exceeded sales targets in the past. This is your chance to shine!
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your ability to lead and develop a team. We want to see how you’ve coached others to achieve their best and created a positive work environment.
Apply Through Our Website:While you can email your application, we encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at Lakeside Shopping Centre
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services. Brush up on CT's offerings and think about how you can relate your previous experience to their needs. This will show that you’re genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your colleagues or improved team performance. This is your chance to demonstrate that you can inspire others and create a positive work environment.
✨Customer Service is Key
Be ready to discuss your approach to delivering outstanding customer service. Share stories that highlight your ability to handle difficult situations and exceed customer expectations. This role is all about leading by example, so make sure you convey your passion for great service.
✨Flexibility is Essential
Since the role requires flexibility with working hours, be prepared to discuss your availability openly. Show that you understand the demands of retail and are willing to adapt to meet the store's needs, whether it’s weekdays, weekends, or bank holidays.
