A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store’s overall success.
RESPONSIBILITIES:
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
- Actively engage with guests, demonstrating genuine enthusiasm for our brand
- Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
- Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
- Strong team commitment; be dependable, engaged, and helpful
Floor Leader on Duty Role:
- Be a role model to others in providing exceptional guest service to ensure a memorable experience
- Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
- Model Experience First behaviours
- Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
PREFERRED QUALIFICATIONS:
- At least 1 year Supervisor role
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Sales Lead employer: Lakeside Shopping Centre
At H Beauty, we pride ourselves on creating a vibrant and inclusive work environment where our Luxury Fragrance Specialists can thrive. Located in the bustling Lakeside Shopping Centre, we offer flexible evening and weekend shifts that cater to your lifestyle while providing opportunities for professional growth and development in the luxury retail sector. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences and driving sales in a dynamic setting.
