Health and Wellbeing Coach in Yaxley

Health and Wellbeing Coaches predominately use health coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. They may also provide access to self-management education, peer support, and social prescribing.

Health and Wellbeing Coaches will take an approach that considers the whole person in addressing existing issues and encourages proactive prevention of new and existing illnesses. They will take an approach that is non-judgemental, based on strong communication and negotiation skills, that supports personal choice and positive risk taking, that addresses potential consequences, and ensures patients understand the accountability of their own decisions.

Main duties of the job:

• Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.
• Provide personalised support to individuals, their families and carers, to ensure that they are active participants in their own healthcare; empowering them to take more control in managing their own health and wellbeing, to live independently, and improve their health outcomes through providing interventions such as self-management education and peer support.
• Support people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual.
• Work with the social prescribing service to connect them to community-based activities which support their health and wellbeing.
• Provide support to local community groups and work with other health, social care and voluntary sector providers to support the patients' health and well-being holistically.
• Ensure that fellow PCN staff are made aware of health coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of people's goals where a Multi Discipline Teams (MDT) is involved.
• Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.

About us:

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.

Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

About the Practice/Department/Team:

South Peterborough PCN is a large, forward-thinking Primary Care Network compromising four practices across South Peterborough. We recognise the value that these roles will bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care, finding innovative solutions in general practice to deliver the best care we can to our patients.

Job responsibilities:

Health and wellbeing coaches predominately use health coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. They may also provide access to self-management education, peer support, and social prescribing.

Health and wellbeing coaches will take an approach that considers the whole person in addressing existing issues and encourages proactive prevention of new and existing illnesses. They will take an approach that is non-judgemental, based on strong communication and negotiation skills, that supports personal choice and positive risk taking, that addresses potential consequences, and ensures patients understand the accountability of their own decisions.

Person Specification:

Experience:

• Experience of operating a computerised database system and knowledge of wider IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
• Experience of data collection and providing monitoring information to assess the impact of services.
• Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.
• Experience of using clinical systems such as SystmOne.
• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement.
• Experience of supporting people with their mental health.
• Experience of using tools to support people to have a shared decision-making conversation.

Qualifications:

• NVQ Level 3 or equivalent level professional qualification or working towards this.
• Good level of education with GCSE Math and English Grade C or above or equivalent.
• Health coaching qualification.
• Health related degree.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.