Lakeside Healthcare is seeking a proactive Reception Team Leader to oversee the on-site reception team across New Queen Street and Stanground surgeries. You will coordinate rota coverage, direct patients, and maintain high standards of customer service in line with practice protocols.
The role requires people management experience, a background in Primary Care, and proficiency with SystmOne. You will support site leadership, deliver regular training, and ensure confidential information is
#J-18808-Ljbffr
Patient Services Team Lead — Front Desk Leader in Peterborough employer: Lakeside Healthcare Group
Lakeside Healthcare is an exceptional employer, offering a supportive and dynamic work environment in Oundle, where you can make a meaningful impact on patient care. With a strong commitment to employee development, including training towards the General Practice Assistant qualification, and a culture that prioritises teamwork and quality, you'll find ample opportunities for growth within our innovative primary care network. Join us and be part of a forward-thinking organisation dedicated to transforming healthcare delivery for over 170,000 patients across the East Midlands.
