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- Tasks: Lead and support a team focused on personalised care for patients.
- Company: Join Lakeside Healthcare Group, serving 200,000 patients across local communities.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Make a real impact on patient health while working in a supportive team environment.
- Qualifications: Experience in healthcare or team leadership is essential.
- Other info: Be a key player in transforming patient care through innovative initiatives.
The predicted salary is between 36000 - 60000 £ per year.
As the Personalised Care Team Lead, you will oversee and support the Social Prescribing Link Workers within Rockingham Forest PCN. This role is about empowering patients to take control of their health and wellbeing. Our Link Workers help people with a wide range of needswhether they are managing long-term conditions, experiencing low mood or loneliness, or dealing with complex social challenges.
You will be responsible for the day-to-day supervision of the team, providing guidance through the development and review of processes, setting clear criteria, and strengthening connections with local community and voluntary groups. There are number of local initiatives/projects with community providers whereby you will assume responsibility to lead the collaboration and patient engagement.
Alongside your leadership responsibilities, you will also work directly within a personalised care roleeither as a Social Prescribing Link Worker, Health and Wellbeing Coach, or Care Coordinator. Working as part of our multidisciplinary team, you will support individuals to access non-medical services, build their confidence, and connect with community resources that address the wider factors affecting their health and wellbeing.
Main duties of the job
As the Personalised Care Team Lead, you will play a key role in shaping and supporting personalised care across the PCN. Youll lead a dedicated team of Social Prescribing Link Workers, Health & Wellbeing Coaches, and Care Coordinators, providing day-to-day supervision, guidance, and opportunities for staff development.
Working closely with GP practices, community partners, and voluntary organisations, youll help patients access the right support at the right time whether thats connecting with local services, building confidence to manage their health, or addressing wider social challenges.
Alongside your leadership role, youll also work directly with patients in a personalised care capacity, ensuring you remain connected to the people and communities you serve. By collaborating with the Digital & Transformation Manager, youll drive new initiatives, refine existing processes, and expand the support available, helping patients to live healthier, more independent lives.
About us
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.
Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.
Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.
About the Practice/Department/Team
Rockingham Forest PCN is a large, forward-thinking Primary Care Network compromising 3 practices across Corby, Kettering and Oundle covering a population of c.67k patients
This role is based across the Lakeside surgeries in Corby, Kettering and Oundle.
We recognise the value that this role can bring to our practices and our patients, and we look forward to growing our PCN team. Our aim is to provide exemplary patient care, finding innovative solutions in general practice to deliver the best care we can to our patients. For more information on primary care networks please visit https://www.england.nhs.uk/primary-care/primary-care-networks/
Job responsibilities
Primary Care Networks PCN are a group of local General Practice surgeries working in collaboration with one another to provide services to its local communities and patient groups. Lakeside Healthcare Group is responsible for 4 PCNs across 3 Localities and providing services to approximately 200,000 patients across these networks.
The Personalised Care roles Social Prescribing Link Workers, Health & Wellbeing Coaches and Care Coordinators play an important part in providing extra time, capacity, and expertise to support patients to be actively involved in managing their health and to make choices that are right for them. Working to the What Matters To Me model, personalised care delivered is focused on the strengths and needs of the individual.
Person Specification
Qualifications
- NVQ Level 3, Advanced Level or Equivalent experience in health and social care
- Leadership, or supervision qualification or equivalent experience
- Demonstrates commitment to continuous professional development
- Training in motivational coaching and interviewing or equivalent experience
- Training in caseload management
Experience
- Experience of managing a team to deliver services
- Experience of working with a personalised care role in the NHS.
- Experience of working with healthcare professionals and/or previous experience in the NHS or Social Care
- Experience and knowledge of providing support to vulnerable people through lifestyle interventions
- Experience of providing supervision
- Designing and implementation of training programmes to support team growth and development for patient care
- Experience in using SystmOne and its reporting functionalities
- Experience of working within a Personalised Care role in primary care
- Good understanding of voluntary sector, community and well-being services
- Awareness and knowledge of quality improvement activities
- Awareness and experience of software to support Personalised Care
- Experience of project working to support patients in a what matters to me approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Personalised Care Team Lead employer: Lakeside Healthcare Group
Contact Detail:
Lakeside Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personalised Care Team Lead
✨Tip Number 1
Familiarise yourself with the 'What Matters To Me' model, as it's central to the role. Understanding this approach will help you demonstrate your alignment with the values and objectives of personalised care during interviews.
✨Tip Number 2
Network with professionals already working in Primary Care Networks or similar roles. Engaging with them can provide insights into the day-to-day responsibilities and challenges, which you can reference in discussions with us.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully supervised or supported teams in the past. This will be crucial when discussing your ability to lead the personalised care roles effectively.
✨Tip Number 4
Stay updated on current trends and innovations in personalised care and social prescribing. Being knowledgeable about recent developments will allow you to contribute valuable ideas during your interview with us.
We think you need these skills to ace Personalised Care Team Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Personalised Care Team Lead position. Highlight how your experience aligns with the 'What Matters To Me' model and the specific roles mentioned.
Tailor Your CV: Customise your CV to reflect relevant experience in supervising healthcare teams, developing processes, and collaborating with other professionals. Use keywords from the job description to ensure your CV stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for personalised care and your understanding of the PCN model. Include specific examples of how you've successfully managed teams or implemented new initiatives in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lakeside Healthcare Group
✨Understand the 'What Matters To Me' Model
Familiarise yourself with the 'What Matters To Me' model, as it is central to the role. Be prepared to discuss how you would apply this model in practice and how it can enhance patient care.
✨Showcase Leadership Skills
As a Personalised Care Team Lead, you'll be supervising others. Highlight your leadership experience and provide examples of how you've successfully managed teams or projects in the past.
✨Demonstrate Collaborative Spirit
Collaboration is key in Primary Care Networks. Be ready to share examples of how you've worked effectively with other professionals or departments to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-life situations. Think about potential challenges in personalised care and how you would address them.
