Patient Services Advisor β€” Front Desk & Patient Concierge

Patient Services Advisor β€” Front Desk & Patient Concierge

Full-Time On-site
Lakeside Healthcare Group

Lakeside Healthcare Group is recruiting a full-time Patient Services Advisor to join the busy Reception/Telephone team in St Neots. The role focuses on delivering excellent patient experience through high-volume call handling, appointment management, and polite, efficient responses.

The successful candidate will cover reception duties, assist with GP communication, and work as part of a supportive NHS-oriented team across our sites. Experience in a fast-paced healthcare environment is preferred.

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Patient Services Advisor β€” Front Desk & Patient Concierge employer: Lakeside Healthcare Group

Lakeside Healthcare is an exceptional employer, offering a supportive and dynamic work environment in Oundle, where you can make a meaningful impact on patient care. With a strong commitment to employee development, including training towards the General Practice Assistant qualification, and a culture that prioritises teamwork and quality, you'll find ample opportunities for growth within our innovative primary care network. Join us and be part of a forward-thinking organisation dedicated to transforming healthcare delivery for over 170,000 patients across the East Midlands.

Lakeside Healthcare Group

Contact Details:

Lakeside Healthcare Group Recruitment Team