Service Associate

Service Associate

Whitby Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Associate, supporting patient care and maintaining a clean environment.
  • Company: Lakeridge Health is dedicated to providing exceptional healthcare services in a diverse community.
  • Benefits: Enjoy a supportive work culture, flexible shifts, and opportunities for personal growth.
  • Why this job: Make a real impact on patient care while working in a collaborative and inclusive environment.
  • Qualifications: Must be able to communicate effectively, prioritise tasks, and work well in a team.
  • Other info: We value diversity and provide accommodations throughout the recruitment process.

The predicted salary is between 24000 - 36000 £ per year.

DUTIES AND RESPONSIBILITIES:

The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members in providing support for the service/facility area or patient care unit activities and assistance in meeting basic patient care and service/facility needs as outlined. Duties include: cleaning and making up beds and stretchers; maintaining equipment and reporting need for repairs and/or requisitioning the repairs; assisting with ordering, receiving and distributing supplies; replenishing carts and rooms with supplies; cleaning and disinfecting floors, walls, ceilings, windows, lights, furniture, vents, washrooms, kitchen, medication room, portering of patients, etc. Daily; performing errands to stores, lab, pharmacy and nutrition; emptying garbage, sharps containers and linen; defrosting and cleaning of refrigerators, freezers and ice machines; and other duties and tasks as required.

QUALIFICATIONS:

*Ability to read and write English to the level required for the job;
*Demonstrated sound knowledge of fundamentals of universal precautions relating to cleaning and handling of equipment, supplies and specimens;
*Proven knowledge of WHMIS;
*Proven effective communication, organizational and interpersonal skills;
*Ability to work as a member of the unit team with minimum supervision;
*Demonstrated ability to prioritize workload to meet deadlines- adapting to changing demands with flexibility and efficiency.
*Physically capable of performing duties including: being able to walk extensively and climb stairs and ladders on a regular basis;
*Previous hospital experience as an SA (preferred);
*Must be able to work all shifts;
*Demonstrated understanding of and commitment to Lakeridge Health\’s comprehensive safety programs and practices including staff, patient, and environmental safety and participation in regular in-service education in this area;
*Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
*Must have a satisfactory performance record.

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.

Service Associate employer: Lakeridge Health

Lakeridge Health is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to inclusion, compassion, and teamwork, staff members enjoy a supportive work culture that fosters collaboration and innovation. Located in a vibrant community, Lakeridge Health offers comprehensive safety programs, flexible scheduling, and opportunities for continuous education, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
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Contact Detail:

Lakeridge Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Associate

✨Tip Number 1

Familiarise yourself with the specific duties of a Service Associate. Understanding the daily tasks, such as cleaning protocols and patient care support, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight any previous experience in healthcare settings, especially if you've worked in similar roles. This will show that you can adapt quickly to the environment and understand the importance of teamwork in patient care.

✨Tip Number 3

Be prepared to discuss your understanding of safety protocols, such as WHMIS and universal precautions. Showing that you prioritise safety will align with Lakeridge Health's commitment to a safe work environment.

✨Tip Number 4

Demonstrate your flexibility and ability to work various shifts. Since the role requires working all shifts, expressing your willingness to adapt will make you a more attractive candidate.

We think you need these skills to ace Service Associate

Effective Communication Skills
Organisational Skills
Interpersonal Skills
Knowledge of Universal Precautions
Understanding of WHMIS
Ability to Work Independently
Flexibility and Adaptability
Time Management Skills
Physical Stamina
Teamwork
Attention to Detail
Commitment to Safety Practices
Customer Service Orientation
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the specific duties and responsibilities of a Service Associate. Highlight any relevant experience you have that aligns with these tasks.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Service Associate position. Emphasise your ability to work in a team, your communication skills, and any previous hospital experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to the core values of Lakeridge Health. Mention specific examples of how you've demonstrated inclusion, compassion, and teamwork in your previous roles.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. Ensure that all information is accurate and that your application presents you in the best possible light.

How to prepare for a job interview at Lakeridge Health

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Service Associate. Familiarise yourself with tasks like cleaning, patient portering, and supply management. This will help you answer questions confidently and demonstrate your knowledge during the interview.

✨Showcase Your Communication Skills

Effective communication is key in this role. Be prepared to discuss how you've successfully communicated with team members or patients in the past. Use examples that highlight your interpersonal skills and ability to work as part of a team.

✨Demonstrate Flexibility and Adaptability

The job requires adapting to changing demands. Share experiences where you've had to prioritise tasks or adjust to new situations quickly. This will show your potential employer that you can handle the dynamic nature of the healthcare environment.

✨Emphasise Your Commitment to Safety

Lakeridge Health values safety highly. Be ready to discuss your understanding of safety protocols, such as WHMIS and universal precautions. Showing that you take safety seriously will align you with their core values and mission.

Service Associate
Lakeridge Health
Location: Whitby
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