At a Glance
- Tasks: Engage customers and showcase our amazing kitchen products with enthusiasm.
- Company: Join Lakeland, a beloved brand with over 50 years of quality and customer care.
- Benefits: Enjoy competitive pay, 29 days holiday, and fantastic discounts on products.
- Other info: Great opportunity to work in a vibrant retail environment with career growth.
- Why this job: Be part of a fun team and bring joy to customers every day.
- Qualifications: Passion for our products and a flair for engaging with customers.
Pay and Hours
£12.71 per hour (18 yr and over)
Fixed Term until 31 December 2026
18 hours per week (including weekend working)
About the role
Lakeland has been around for more than 50 years because our products are a cut above the rest. And our colleagues are the same. Work with us and you’ll be joining a team with a passion for sharing the joy that our products bring. Already a Lakeland customer? You’ll understand what we mean. There will be the support of a great team so you can focus on getting our customers excited about the little things that make our exclusive ranges unrivalled. You’ll also be in for some great benefits including some amazing colleague discounts – just remember to share your love of our products with each customer you meet!
About you
We are looking for a Retail Colleague (that’s our name for a Retail Assistant at Lakeland) and as a Retail Colleague you won’t just be helping customers visiting our store – you’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm. You’ll be someone who not only loves our products but who lives them in their daily life: who might use our utensils to prepare breakfast before going to work, sell them all day, and then use them again at home in the evening. Armed with this kind of lived‑in knowledge, our Retail Colleagues bring our products to life for our customers so they can see their unique benefits for themselves. As you may have gathered, this isn’t a role for those who want to mind their own business and blend into the background – we want people for whom all the store’s a stage and who will put our products in the lead role. If that’s you, this is your big break.
Who we are
Founded in the early 60s, with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline.
Benefits
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary and a group personal pension plan. There are 29 days’ paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Location
Retail Assistant • Stratford upon Avon, GB
Retail Assistant in Stratford-upon-Avon employer: Lakeland
Lakeland is an exceptional employer, offering a vibrant work culture where passion for quality products and customer care thrives. As a Retail Assistant, you'll enjoy competitive pay, generous discounts, and 29 days of paid holiday, all while being part of a supportive team that values enthusiasm and creativity in delivering an engaging retail experience. Join us in Kendal, where your love for our products can shine and contribute to a joyful shopping atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Stratford-upon-Avon
✨Tip Number 1
Get to know Lakeland's products inside out! Spend some time in-store or online, and really familiarise yourself with what makes them special. This way, when you chat with the team during your interview, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable with engaging customers. Remember, as a Retail Colleague, you’ll be bringing enthusiasm and a bit of theatre to the shopping experience, so let that shine through!
✨Tip Number 3
Don’t just apply anywhere – apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Lakeland family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. It’s a simple gesture that reflects your enthusiasm for the role.
We think you need these skills to ace Retail Assistant in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for our products shine through! Share personal stories about how you've used Lakeland items in your daily life. This will show us that you truly understand and appreciate what we do.
Be Enthusiastic:We want to see your excitement! Use lively language and a positive tone in your application. Remember, this role is all about bringing a bit of theatre to the retail experience, so let that enthusiasm come across in your writing.
Tailor Your Application:Make sure to customise your application to fit the Retail Colleague role. Highlight relevant experiences and skills that align with what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lakeland
✨Know Your Products
Before the interview, make sure you’re familiar with Lakeland’s product range. Think about how you use these products in your daily life and be ready to share your experiences. This will show your passion and help you connect with the interviewers.
✨Show Your Enthusiasm
Retail is all about energy and excitement! During the interview, let your enthusiasm shine through. Talk about how you can bring a bit of theatre to the retail experience and engage customers with your love for the products.
✨Prepare for Customer Scenarios
Think about common customer interactions and how you would handle them. Be ready to discuss how you would create a memorable shopping experience or resolve a customer issue. This will demonstrate your customer service skills and understanding of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
