Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the store manager in leading a dynamic team and delivering exceptional customer service.
- Company: Join Lakeland, a beloved brand with a rich history and strong values.
- Benefits: Enjoy a competitive salary, generous holiday, and discounts on amazing products.
- Why this job: Be part of a fun, supportive team while developing your leadership skills.
- Qualifications: Previous experience in retail management and strong communication skills required.
- Other info: Great opportunities for personal growth in a vibrant retail environment.
The predicted salary is between 22000 - 26000 £ per year.
About the Role
Permanent - 37 hours (5 days includes weekend working) £13.57 per hour (circa 26,000 pa). As an assistant store manager in our retail stores, you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability, and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service.
About You
- Previous experience in an assistant manager's role, or similar, and to be able to deputise for the store manager in their absence.
- Strong selling and customer service skills.
- Great communication and interpersonal skills.
- An understanding of KPI’s and an ability to drive performance.
- Experience in recruitment and performance reviews.
- Experience in managing workflow schedules.
- An ability to manage, organise and motivate your colleagues on a day-to-day basis.
- An ability to train others and engage them in all aspects of being part of a busy store team.
- An ability to encourage and coach your colleagues to achieve their own potential.
- Existing knowledge of Lakeland and our products.
- A positive attitude to change and development.
- Intermediate IT skills (e.g. Word and Excel).
About Lakeland
Founded in the early 60s, with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline.
Benefits
There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan. There are 29 days’ paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.
Assistant Store Manager in Nottingham employer: Lakeland
Contact Detail:
Lakeland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Lakeland's values and products. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team. Think of examples where you've motivated or coached others, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your customer service prowess! Prepare to discuss how you've handled tricky customer situations in the past. This will demonstrate your ability to deliver the best in class service that Lakeland is known for.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or store goals. It shows you're engaged and eager to contribute to the success of the store.
We think you need these skills to ace Assistant Store Manager in Nottingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Lakeland and our products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer service and being part of our team.
Tailor Your Experience: Make sure to highlight your previous experience in assistant management or similar roles. We love seeing how your skills align with what we need, so don’t be shy about showcasing your achievements in coaching, developing teams, and driving performance.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications and how you can contribute to our store team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the Lakeland family!
How to prepare for a job interview at Lakeland
✨Know Your Lakeland Products
Before the interview, make sure you familiarise yourself with Lakeland's product range. Being able to discuss specific products and how they enhance customer experience will show your passion and understanding of the brand.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and improved performance, as this aligns perfectly with the responsibilities of an Assistant Store Manager.
✨Demonstrate Customer Service Excellence
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your strong selling and customer service skills, which are crucial for this role.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to retail. Be prepared to discuss how you've used KPIs in the past to drive performance and improve team outcomes, as this will show your analytical side and commitment to achieving results.
