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For Companies At a Glance
- Tasks: Lead a retail team, drive sales, and ensure top-notch customer service.
- Company: Lakeland, a trusted name in kitchen and home products since the 60s.
- Benefits: Competitive pay, flexible hours, and a chance to develop your leadership skills.
- Why this job: Make a real impact by leading a passionate team and delivering exceptional customer experiences.
- Qualifications: Retail management experience, strong communication skills, and a flair for sales.
- Other info: Join a growing company with a rich history and a commitment to quality.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Fixed Term Maternity Cover - 9 Months
Working 30-39 hours per week
As a Retail Store Manager, you are accountable for the overall store operation. You will drive store sales and profitability and deliver high operational store standards through motivating and coaching your team. You will lead your team to deliver operational processes and customer service excellence, exceeding the expectations of our customers. You will lead by example and follow the Lakeland Essence, Values and Behaviours and you’ll be passionate and knowledgeable about our products, leading your team to sell them with devotion and flair.
About You
- Previous experience as a retail manager, with strong selling and customer service skills
- Experience of managing store profitability and KPIs
- Strong planning and organisational skills
- Good communication and interpersonal skills
- To be able to manage, organise and motivate team members on a day to day basis
- To be able to take ownership and make decisions
- The ability to comprehend and analyse sales figures
- Recruitment/interviewing experience
- Intermediate IT skills (e.g. Word and Excel)
- Previous experience of training others
- Existing knowledge of Lakeland and our products
- Experience of change management
- Experience in selling through service
- Team coaching skills
About us
Founded in the early 60s, with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline.
Retail Store Manager- Maternity Cover in Littlehampton employer: Lakeland
Contact Detail:
Lakeland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager- Maternity Cover in Littlehampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Retail Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail management positions and practice your responses. Highlight your experience with KPIs and team motivation, as these are key to impressing potential employers.
✨Tip Number 3
Showcase your passion for the products! When you get the chance to chat with hiring managers, share your knowledge about Lakeland's offerings and how you can lead a team to sell them with flair. This will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lakeland family and contributing to our values and mission.
We think you need these skills to ace Retail Store Manager- Maternity Cover in Littlehampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Highlight Relevant Experience: Make sure to showcase your previous experience as a retail manager. We’re keen to see how you've driven sales, managed teams, and maintained high operational standards. Use specific examples to illustrate your achievements!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love it when candidates take the time to align their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lakeland
✨Know Your Products Inside Out
As a Retail Store Manager, you'll need to be passionate and knowledgeable about the products. Make sure you research Lakeland's offerings thoroughly. Familiarise yourself with their features, benefits, and any recent promotions. This will not only impress your interviewers but also show that you're ready to lead your team with confidence.
✨Demonstrate Leadership Skills
Prepare examples of how you've motivated and coached your team in previous roles. Think about specific situations where you drove sales or improved customer service. Be ready to discuss your approach to managing team dynamics and how you handle challenges. This will highlight your ability to take ownership and make decisions effectively.
✨Showcase Your Analytical Skills
Since the role involves managing store profitability and KPIs, brush up on your ability to comprehend and analyse sales figures. Bring examples of how you've used data to drive decisions in the past. This will demonstrate your strategic thinking and your capability to enhance store performance.
✨Practice Your Communication Style
Good communication and interpersonal skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with a friend or family member, focusing on how you convey your ideas and engage in conversation. This will help you feel more at ease during the actual interview.